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Ratings and Reviews 0 Ratings
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What is Technosys IT Management?
By entrusting live chat client management and technical support to external experts, businesses can channel their efforts on core functions and operations. Our specialized support can take your customer service to unprecedented levels of excellence. We offer tailored and cost-effective packages that are structured around the number of agents required, with options for hourly, per visit, or monthly billing. Outsourcing your live chat responsibilities to us could lead to savings of around 45-50%. Additionally, our live chat support services can markedly enhance visitor engagement, thus expanding your potential clientele. We manage the entire live chat process, from the initial installation of chat software through to ongoing updates and maintenance, while also selecting and training a dedicated and skilled team. This all-encompassing strategy not only boosts the quality of customer support but also enriches the overall customer experience, ensuring your clients receive the attention they merit. By opting for our services, you'll not only enhance operational efficiency but also foster deeper connections with your customer base. Ultimately, this partnership allows you to focus on growth while we handle your customer interactions with care and professionalism.
What is SYNERGYCHAT?
SYNERGYCHAT provides a comprehensive live online chat service specifically designed for your website, bringing over ten years of expertise as a leading national provider. Founded in 2012, SYNERGYCHAT aimed to offer outstanding live chat solutions across various sectors. Collaborating with us allows you to elevate the online experience for your customers significantly. We recognized early on that automated systems often fell short, leading to poor customer interactions and heightened user frustration. In fact, ineffective chat support can prove to be more harmful than not having a chat option at all. Our live chat service caters to clients across the United States and Canada, and it has the potential to dramatically boost your monthly online leads. Typically, our clients see a conversion rate of 5-15% from leads generated through live chat, which translates into an impressive return on investment, potentially increasing by 10-30 times while still offering competitive pricing. Moreover, you have the ability to modify or terminate your subscription as needed, ensuring that our service consistently aligns with your business objectives. By opting for SYNERGYCHAT, you are making a commitment to a solution that emphasizes both customer satisfaction and active engagement, ultimately fostering long-lasting relationships with your clientele. This strategic partnership can help you stay ahead in a competitive market, ensuring your customers receive the best possible service.
Integrations Supported
CSS
CakePHP
Drupal
Facebook
HTML
Joomla!
MySQL
PHP
Salesforce
Sugar Connect
Integrations Supported
CSS
CakePHP
Drupal
Facebook
HTML
Joomla!
MySQL
PHP
Salesforce
Sugar Connect
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Technosys IT Management
Company Location
India
Company Website
www.technosysmanagement.com/live_chat.php
Company Facts
Organization Name
SYNERGYCHAT
Date Founded
2012
Company Location
United States
Company Website
www.synergychat.io