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What is TekSIP?

TekSIP for Windows functions both as a SIP Registrar and a SIP Proxy, accommodating various transport protocols including UDP and TCP for both IPv4 and IPv6, as well as TLS and WebSocket, with only the commercial versions offering support for Secure WebSocket and TLS. It has been verified to operate on Microsoft Windows Vista, 7, 8, 10, and 11 servers, serving as a signaling service for SIP-based phones utilizing WebRTC technology. In addition, TekSIP adheres to several RFC standards, including RFC 3261, RFC 3263, RFC 3581, RFC 3891, RFC 3311, and RFC 3481, enabling NAT traversal and ENUM functionality. Users are able to select the listening IP address and alternative SIP endpoints for outgoing calls, while session details can be logged for review alongside real-time monitoring of registrations and active sessions. The Windows Performance Monitor (Perfmon.exe) facilitates tracking of active sessions and registrations, enhancing oversight. Furthermore, in cases where the intended endpoint is unavailable—whether due to being offline or busy—TekSIP redirects calls to an alternate endpoint, ensuring seamless communication. Additionally, the graphical user interface (GUI) provides users the capability to terminate any active SIP session easily.

What is TekIVR?

TekIVR, designed in accordance with RFC3261, functions as an Interactive Voice Response (IVR) system optimized for SIP on Windows platforms. It is compatible with various Microsoft Windows versions including Vista, 7, 8, 10, 11, as well as Windows Server 2008 to 2022. The interface of TekIVR is intuitive, allowing users to easily customize their IVR scenarios through a built-in editor. Users have the flexibility to utilize their own audio files within these IVR setups. Additionally, TekIVR features a Text-to-Speech (TTS) engine that can vocalize text inputs and employs speech recognition for user interaction. When setting up audio prompts, users can leverage Speech Synthesis Markup Language for enhanced control. The system is capable of integrating with SAPI, Google Cloud Speech API, Azure Cognitive Services, and supports MRCPv2 for both TTS and ASR functionalities. TekIVR is equipped to handle ITU G.711 A.Mu Law and G.722 codecs, along with UPnP for effective NAT traversal. Moreover, it can act as an intermediary between MRCP v2-based application servers and various TTS/ASR services linked to SAPI, Azure, and Google Speech, enabling seamless communication and functionality. This versatility makes TekIVR an ideal solution for businesses looking to implement sophisticated IVR systems.

Media

Media

Integrations Supported

TekRADIUS

Integrations Supported

TekRADIUS

API Availability

Has API

API Availability

Has API

Pricing Information

$239
Free Trial Offered?
Free Version

Pricing Information

$548
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

KaplanSoft

Date Founded

2011

Company Location

Turkey

Company Website

www.kaplansoft.com

Company Facts

Organization Name

KaplanSoft

Date Founded

2011

Company Location

Turkey

Company Website

www.kaplansoft.com/tekivr/

Categories and Features

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

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