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What is Tekion Automotive Retail Cloud?

Tailored machine learning algorithms enable dealers to boost sales, enhance customer satisfaction, cut expenses, and build lasting client relationships. The Automotive Retail Cloud (ARC) serves as an all-encompassing platform that streamlines the entire vehicle sales process through an online interface. By refining workflows for both dealership staff and customers, it significantly simplifies operational tasks. This forward-thinking Digital Retailing solution integrates seamlessly with your DMS, creating a uniquely enjoyable online shopping journey suited to the individual preferences of each consumer. The Automotive Retail Cloud breaks down persistent technological obstacles that dealers have historically encountered, granting them a competitive edge and empowering their growth in the industry. With ARC, dealerships can leverage cutting-edge technology to revolutionize their operations and maximize their business capabilities, paving the way for future success. As the automotive landscape continues to evolve, embracing such innovations will be crucial for sustained competitiveness.

What is CitNow?

Custom digital communication is essential for bridging the gap between online and offline customer experiences, and we take pride in providing this service. Our app-based platform supports every stage of the customer journey, offering a secure and compliant solution that builds trust, transparency, and lasting relationships. By leveraging personalized video, automotive retailers can effectively narrow the divide between digital and physical interactions, forging strong emotional connections with their clients. In an era where customers primarily engage, research, and make purchases online, tailored automotive videos paired with intelligent imaging create a bespoke buying experience while establishing a direct line to the retailer. Whether you're in the market for a new vehicle or looking to service your current one, the retailer can connect with you via a personalized video highlighting your vehicle of interest, significantly enriching the overall customer interaction. This cutting-edge strategy not only streamlines the purchasing process but also highlights the critical role of a personal touch in contemporary retail, ensuring that customers feel valued and understood throughout their journey. Ultimately, this innovative approach fosters a deeper sense of loyalty and satisfaction among customers.

Media

Media

Integrations Supported

mScanAPI®

Integrations Supported

mScanAPI®

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tekion

Date Founded

2016

Company Location

United States

Company Website

www.tekion.com

Company Facts

Organization Name

CitNOW

Date Founded

2006

Company Location

United Kingdom

Company Website

www.citnow.com

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

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