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What is Tekion?

Tailored machine learning algorithms enable dealers to boost sales, enhance customer satisfaction, cut expenses, and build lasting client relationships. The Automotive Retail Cloud (ARC) serves as an all-encompassing platform that streamlines the entire vehicle sales process through an online interface. By refining workflows for both dealership staff and customers, it significantly simplifies operational tasks. This forward-thinking Digital Retailing solution integrates seamlessly with your DMS, creating a uniquely enjoyable online shopping journey suited to the individual preferences of each consumer. The Automotive Retail Cloud breaks down persistent technological obstacles that dealers have historically encountered, granting them a competitive edge and empowering their growth in the industry. With ARC, dealerships can leverage cutting-edge technology to revolutionize their operations and maximize their business capabilities, paving the way for future success. As the automotive landscape continues to evolve, embracing such innovations will be crucial for sustained competitiveness.

What is LivePerson Automotive?

No vehicle has ever been sold or serviced without some level of communication, and contemporary consumers predominantly prefer messaging as their main method of interaction. LivePerson Automotive empowers dealerships with comprehensive messaging tools that not only draw in more customers but also significantly improve their experiences and cultivate stronger loyalty. Although car buyers often favor online research and purchasing, they frequently face difficulties in completing forms or finding specific details. Studies show that 74% of online buyers would be more willing to finalize forms if live chat assistance were available to clarify information about vehicles or financing options. By providing consumers with straightforward access to your team, you can assist them in navigating the buying process more effectively through Conversational Car Buying™, which is recognized as the top live chat and messaging solution in the automotive industry. This cutting-edge strategy not only simplifies the purchasing journey but also creates a more tailored experience that resonates with today's tech-savvy customers, ultimately leading to higher satisfaction and loyalty. Engaging with consumers in this way can transform their entire car-buying experience, ensuring they feel supported at every step.

Media

Media

Integrations Supported

Boost.ai
Conectys
DAS Technology
DataParser
Datto RMM
LivePerson
Marchex
Mia
Numa
Pam
Rebotify
Tire Trax
Xplenty
eKomi
mScanAPI®

Integrations Supported

Boost.ai
Conectys
DAS Technology
DataParser
Datto RMM
LivePerson
Marchex
Mia
Numa
Pam
Rebotify
Tire Trax
Xplenty
eKomi
mScanAPI®

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tekion

Date Founded

2016

Company Location

United States

Company Website

www.tekion.com

Company Facts

Organization Name

LivePerson

Date Founded

1995

Company Location

United States

Company Website

www.livepersonautomotive.com

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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