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What is Tekmetric?

Tekmetric serves as a comprehensive management solution tailored for auto repair shops, allowing businesses to establish customer profiles, manage scheduling, and upload multimedia content while creating repair orders that utilize integrated labor guides. Additionally, it enables users to monitor inventory levels, track parts and job workflows, customize labor and shop fees, and apply taxes. Users can also communicate with customers via email and text, assess job profitability, and analyze metrics related to gross sales and technician working hours, among a plethora of other features that enhance operational efficiency. This tool is designed to streamline the workflow of repair shops, ultimately facilitating better customer service and financial management.

What is Shopmonkey?

Hear firsthand accounts from actual shop owners regarding their experiences with top-notch repair shop management software. This innovative management tool facilitates direct communication with your customers, enabling you to send updates and estimates effectively. You can also respond to inquiries and provide appointment reminders and confirmations, enhancing customer convenience. Shopmonkey is designed to assist in managing any kind of shop, regardless of its nature. Its system is specifically tailored to suit various industries, eliminating the need to start from scratch. With Shopmonkey, the transition is seamless as it allows for the transfer of your existing customer data, invoices, and other essential information. Furthermore, you have the flexibility to customize workflows according to your specific requirements, whether it’s adding notes, modifying milestones, or tagging VIP clients and pick-up times, ensuring that everyone stays informed and organized. This comprehensive approach not only optimizes efficiency but also improves customer satisfaction significantly.

Media

Media

Integrations Supported

PartsTech
QuickBooks Online
AutoVitals
Autoflow
Broadly
Detect Auto
Edge
Epicor Integrated Service Estimator
Flock
KUKUI
Podium
QuickBooks Online Advanced
Repair Shop Solutions
Service-Intel
Slack
Steer

Integrations Supported

PartsTech
QuickBooks Online
AutoVitals
Autoflow
Broadly
Detect Auto
Edge
Epicor Integrated Service Estimator
Flock
KUKUI
Podium
QuickBooks Online Advanced
Repair Shop Solutions
Service-Intel
Slack
Steer

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tekmetric

Date Founded

2017

Company Location

United States

Company Website

info.tekmetric.com/tekmetric-demo

Company Facts

Organization Name

Shopmonkey

Date Founded

2016

Company Location

United States

Company Website

www.shopmonkey.io

Categories and Features

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

Categories and Features

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

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