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What is Teladoc?

Teladoc operates under Teladoc Health, Inc., a company focused on transforming how people engage with healthcare services, prioritizing improved quality, lower expenses, and enhanced health results on a global scale. Since the services available can vary based on your health plan or employer, it's wise to review the welcome letter you received, speak with your benefits manager, or set up your account to see which Teladoc services you can access. Avoid the frustration of lengthy waits for medical appointments; our extensive network of doctors, therapists, and specialists is ready to help with a variety of health concerns, including the flu, infections, anxiety, stress, and skin issues, while also providing guidance on more serious medical conditions. No matter where you are, you have the ability to connect with us through phone, video, or our app, ensuring that you receive prompt responses to your health questions with our high-quality care that is available at any time, from any location. We are dedicated to delivering thorough support, whether it involves sending prescriptions to your chosen pharmacy, advising on the next steps in your health journey, or enabling a review by a qualified healthcare provider. Our goal is to empower you with the necessary resources and support to effectively manage your health challenges, ensuring you feel confident and informed every step of the way.

What is CharmHealth?

Introducing a comprehensive solution designed specifically for your healthcare practice. This cloud-based electronic health records (EHR) system enables you to securely develop and oversee patient records directly from your internet browser. Additionally, you can efficiently manage patient appointments and allocate resources like examination rooms and IV chairs, all while utilizing a visually organized, color-coded calendar. Furthermore, your patients have the convenience of scheduling appointments via your website and patient portal. The platform allows you to upload and organize practice documents, including consent forms, informational handouts, and x-rays, facilitating a transition to a paperless environment. For better organization, documents can be grouped into folders and tagged for easy retrieval. You can also communicate securely with your healthcare team about treatment plans. Patients will enjoy the freedom to access their medical records remotely and can grant safe access to local specialists while traveling abroad. Moreover, this system allows for collaborative discussions on complex cases by enabling the sharing of images and videos, thus eliminating the need to disrupt doctors from their current duties in clinics or wards. By streamlining these processes, your practice can significantly enhance its efficiency and patient care experience.

Media

Media

Integrations Supported

Medsender
QuickBooks Online
ScribeHealth
WaitWell

Integrations Supported

Medsender
QuickBooks Online
ScribeHealth
WaitWell

API Availability

Has API

API Availability

Has API

Pricing Information

$49 one-time fee per user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Teladoc Health

Date Founded

2002

Company Location

United States

Company Website

www.teladoc.com

Company Facts

Organization Name

MedicalMine

Date Founded

2007

Company Location

United States

Company Website

www.charmhealth.com

Categories and Features

Remote Patient Monitoring

Dashboard
Data Import/Export
HIPAA Compliant
Mobile Payments
Monitoring Device Integration
Patient Engagement
Patient Portal
Patient Records Management
Patient Surveys
Reminders
Virtual Visits

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing

Categories and Features

Electronic Medical Records (EMR)

Appointment Management
Charting
Compliance Tracking
E-Prescribing
E/M Coding
HIPAA Compliant
Handwriting Recognition
Integrated Telehealth
MIPS Certified
Meaningful Use Certified
ONC-ATCB Certified
Patient Portal
Self Service Portal
Voice Recognition

Medical Billing

Claims Processing
Claims Scrubbing
Code & Charge Entry
Compliance Tracking
Customizable Dashboard
Dunning Management
Invoice History
Patient Eligibility Checks
Practice Management
Quotes/Estimates
Remittance Advice

Medical Practice Management

Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Portal

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

Remote Patient Monitoring

Dashboard
Data Import/Export
HIPAA Compliant
Mobile Payments
Monitoring Device Integration
Patient Engagement
Patient Portal
Patient Records Management
Patient Surveys
Reminders
Virtual Visits

Revenue Cycle Management

Accounts Receivable
Claims Management
Collections Management
EHR/EMR Integration
For Healthcare
ICD-10 Compliance
Insurance Verification
Medical Billing
Patient Portal
Patient Registration
Patient Scheduling
Payment Processing

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing

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