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What is TelcoEdge?

TelcoEdge helps mobile virtual network operators (MVNOs), MVNA businesses and enterprise IoT providers manage core telecom operations through a cloud-hosted software platform. Its capabilities span subscriber accounts, service plans, billing and charging, SIM and eSIM provisioning, number porting, payment workflows and financial reconciliation. For organisations managing multiple operator brands, the platform supports multi-tenant operations. IoT teams can manage SIM fleets, device-related billing and pooled data plans. TelcoEdge also provides tools for margin intelligence, invoice prediction, revenue leakage analysis and call detail record (CDR) insights. Its API capabilities allow developers to work with orders, subscriptions, plans, usage, payments, SIM inventory and number-porting workflows. Operators can explore these capabilities to assess how they fit their existing systems and operational requirements.

What is HERO?

HERO is a fully customizable platform crafted to provide a top-tier connectivity solution, guaranteeing outstanding experiences for your clientele. You have the option to deploy a completely branded and personalized digital application that integrates smoothly with your existing systems. This versatile platform allows you to assist customers at every phase of their service experience, which includes onboarding, electronic Know Your Customer (eKYC) processes, payment handling, subscription oversight, and in-app eSIM activation. With the HERO mobile application, users can obtain a holistic perspective of their services, available at any time and from any location. Moreover, you can generate in-depth analytics on user profiles and service utilization across various digital platforms, networks, and external services. A fully branded web portal further enriches this experience by providing interactive self-service options and marketplace features for a seamless omnichannel interaction. The in-app eSIM activation streamlines the setup of mobile services for your customers, necessitating just a single tap. HERO includes eSIM provisioning, comprehensive customer analytics, detailed service monitoring, and all the vital resources required to effectively manage the entire customer lifecycle, ensuring that you can effortlessly address every customer requirement. By utilizing this all-in-one solution, your business is well-equipped to thrive in the challenging connectivity market, fostering lasting relationships with your users. Ultimately, HERO not only enhances customer satisfaction but also drives loyalty and retention in a competitive landscape.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Custom

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

TelcoEdge Inc.

Date Founded

2022

Company Location

Pembroke Pines FL 33025 United States

Company Website

telcoedge.com

Company Facts

Organization Name

Mobilise

Date Founded

2011

Company Location

United Kingdom

Company Website

www.mobiliseglobal.com

Categories and Features

OSS/BSS

Not specified

Categories and Features

OSS/BSS

Not specified

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