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What is Telcomunity TEM?

We offer a broad spectrum of services, such as TEM, outsourcing, inventory management, and consulting, particularly geared towards multi-operators, mobile devices, and landlines, all made possible through our easy-to-use proprietary software. Our framework for controlling expenditures and consumption is designed around the adept handling of your data, allowing for smooth integration with your internal systems and organizational information. Furthermore, we provide a versatile reporting tool that can function as a standalone service or a cloud-based application, capable of generating various reports, including expense reports, tailored ad hoc reports, and standardized cost allocation files for both online and offline formats. This functionality for expense reporting facilitates the uploading and processing of gross invoices, while also offering insights and strategies aimed at ongoing cost reductions. Our robust and user-friendly tool enables you to effectively visualize all aspects of your inventory data, encompassing cost distribution, type, age, and usage. We implement a thorough methodology that focuses on enhancing time management and addressing the complex needs of your organization with careful oversight and precision. In the end, our innovative solutions not only empower businesses to make well-informed financial choices but also significantly improve their operational efficiency, ultimately leading to sustained growth and success in their respective sectors.

What is Softeligent?

Softeligent helps organizations effectively oversee their telecommunications costs, which include landline services, internet connectivity, data services, and mobile communications. By adopting Softeligent, you can simplify your service management, leading to a decrease in the expenses associated with mobile devices and service contracts. Moreover, it provides the capability to track your inventory with precision. Through the use of Softeligent, you can also allocate IT expenses accurately among various departments within your organization. In addition, monitoring your IT assets via this platform not only offers valuable insights but also improves your overall resource management, ensuring that each asset is utilized efficiently and economically. This comprehensive approach ultimately supports better decision-making and strategic financial planning.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$250 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Telcomunity

Date Founded

2001

Company Location

Spain

Company Website

www.telcomunity.com

Company Facts

Organization Name

Softeligent

Company Location

United States

Company Website

softeligent.com

Categories and Features

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

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