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What is TeleLink?

Extensive usage data acts as the cornerstone for a service provider's triumph within the competitive market. Successfully harnessing this data, which frequently comes from diverse sources and formats, is essential for meeting business goals. TeleLink collects usage records from any source, standardizes them, and enriches them by incorporating additional vital data sets, such as jurisdictions and trunk groups. By effectively correlating and summarizing this information, carriers gain the ability to discover valuable insights and achieve immediate visibility into customer interactions, market trends, traffic patterns, and network utilization. The detailed event information provided by TeleLink aids in troubleshooting, research, and the generation of comprehensive reports for further analysis, proving beneficial in both initiating and defending billing disputes while also addressing regulatory reporting requirements. Additionally, users are able to compare their usage data with industry-standard or tailored reference data sets, leading to more nuanced and insightful reporting. The platform also offers functionalities for grouping, filtering, and sorting data according to user-defined time frames and increments, which further enriches the analytical experience. Consequently, this advanced level of functionality empowers service providers to make well-informed decisions and significantly enhance their operational efficiency, ultimately leading to improved customer satisfaction and retention.

What is Iterative Billing?

Iterative Billing is an all-encompassing solution for billing and network management tailored specifically for internet service providers, WISPs, and WiFi hotspot operators, capable of supporting anywhere from a single hotspot to an impressive 9,378 customers within one account. This platform simplifies billing, invoicing, and collections by seamlessly integrating with multiple payment systems such as M-Pesa, MTN MoMo, Airtel Money, and Flutterwave, and provides quick service activation or suspension through its integrated RADIUS server, which features Change of Authorization (CoA) capabilities. It adeptly handles both MikroTik RouterOS versions 6 and 7, facilitating onboarding over VPN without needing public IP addresses, as well as managing Huawei OLTs and supporting remote management of customer routers via TR-069 protocols. Users also gain access to a Network Operations Center (NOC) monitor, an intricate network map, and robust double-entry accounting functionalities that include payroll and inventory management, alongside invoicing that complies with KRA eTIMS standards and customizable hotspot vouchers with branded captive portals. The user experience is further enhanced by a shared WhatsApp inbox that includes an AI assistant and AI-powered agents for troubleshooting routers and resetting WiFi connections. Additionally, dedicated operator applications are available on both iOS and Android platforms, complemented by a self-service app for subscribers to manage their accounts independently. Importantly, the pricing model is usage-based, which not only promotes affordability but also implements caps to mitigate any unexpected expenses. The versatility and comprehensive features of Iterative Billing make it an invaluable tool for service providers seeking to optimize their operations and enhance customer satisfaction.

Media

Media

Integrations Supported

Integrations Supported

CCR1016-12G
CCR1016-12S-1S+
CCR1036-8G-2S+
CCR2004-16G-2S+
CCR2004-16G-2S+PC
CCR2004-1G-12S+2XS
CCR2116-12G-4S+
Flutterwave
M-PESA
Paystack
Pesapal
RB1100AHx4
RB1100AHx4 Dude Edition
RB2011UiAS-IN
RB2011UiAS-RM
RB2011iL-IN
RB2011iL-RM
RB2011iLS-IN
Razorpay
Stripe

API Availability

API Availability

Has API

Pricing Information

$16250 one-time payment

Pricing Information

$0.135/customer/month
Free Trial Offered?

Supported Platforms

Windows

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Equinox Information Systems

Date Founded

1986

Company Location

United States

Company Website

www.equinoxis.com/usage-analytics.php

Company Facts

Organization Name

Iterative Billing

Date Founded

2024

Company Location

Kenya

Company Website

iterativebilling.com

Categories and Features

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Self Service Portal
Service Order System
VoIP

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