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What is TeleLink?

Extensive usage data acts as the cornerstone for a service provider's triumph within the competitive market. Successfully harnessing this data, which frequently comes from diverse sources and formats, is essential for meeting business goals. TeleLink collects usage records from any source, standardizes them, and enriches them by incorporating additional vital data sets, such as jurisdictions and trunk groups. By effectively correlating and summarizing this information, carriers gain the ability to discover valuable insights and achieve immediate visibility into customer interactions, market trends, traffic patterns, and network utilization. The detailed event information provided by TeleLink aids in troubleshooting, research, and the generation of comprehensive reports for further analysis, proving beneficial in both initiating and defending billing disputes while also addressing regulatory reporting requirements. Additionally, users are able to compare their usage data with industry-standard or tailored reference data sets, leading to more nuanced and insightful reporting. The platform also offers functionalities for grouping, filtering, and sorting data according to user-defined time frames and increments, which further enriches the analytical experience. Consequently, this advanced level of functionality empowers service providers to make well-informed decisions and significantly enhance their operational efficiency, ultimately leading to improved customer satisfaction and retention.

What is NetQuest BI?

NetQuest BI provides in-depth visual analytics and representations of network data, encompassing CDRs and the results of NetAnalyzer reports, while also integrating essential details like Country/City codes, ratings, LERG, and trunk group specifications. This platform is designed to accommodate both short-term storage for up to 90 days and longer duration archiving, making it ideal for detailed analysis and comprehensive drill-down capabilities that can benefit various departments. The intuitive interface of NetQuest BI allows users to seamlessly navigate through their data, ensuring the extraction of meaningful insights is both efficient and straightforward. Furthermore, its robust features make it a valuable tool for organizations seeking to leverage their network data for strategic decision-making.

Media

Media

Integrations Supported

Elastiflow
Stamus Networks

Integrations Supported

Elastiflow
Stamus Networks

API Availability

Has API

API Availability

Has API

Pricing Information

$16250 one-time payment
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Equinox Information Systems

Date Founded

1986

Company Location

United States

Company Website

www.equinoxis.com/usage-analytics.php

Company Facts

Organization Name

Tekno Telecom

Date Founded

1968

Company Website

www.teknotelecom.com

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

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