Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Datagate Telecom Billing Reviews & Ratings
    11 Ratings
    Company Website
  • TeleRay Reviews & Ratings
    6 Ratings
    Company Website
  • ManageEngine OpManager Reviews & Ratings
    1,660 Ratings
    Company Website
  • ManageEngine Log360 Reviews & Ratings
    168 Ratings
    Company Website
  • ManageEngine EventLog Analyzer Reviews & Ratings
    210 Ratings
    Company Website
  • P3Source Reviews & Ratings
    16 Ratings
    Company Website
  • NetNut Reviews & Ratings
    578 Ratings
    Company Website
  • dbt Reviews & Ratings
    239 Ratings
    Company Website
  • Site24x7 Reviews & Ratings
    1,169 Ratings
    Company Website
  • New Relic Reviews & Ratings
    2,913 Ratings
    Company Website

What is TeleLink?

Extensive usage data acts as the cornerstone for a service provider's triumph within the competitive market. Successfully harnessing this data, which frequently comes from diverse sources and formats, is essential for meeting business goals. TeleLink collects usage records from any source, standardizes them, and enriches them by incorporating additional vital data sets, such as jurisdictions and trunk groups. By effectively correlating and summarizing this information, carriers gain the ability to discover valuable insights and achieve immediate visibility into customer interactions, market trends, traffic patterns, and network utilization. The detailed event information provided by TeleLink aids in troubleshooting, research, and the generation of comprehensive reports for further analysis, proving beneficial in both initiating and defending billing disputes while also addressing regulatory reporting requirements. Additionally, users are able to compare their usage data with industry-standard or tailored reference data sets, leading to more nuanced and insightful reporting. The platform also offers functionalities for grouping, filtering, and sorting data according to user-defined time frames and increments, which further enriches the analytical experience. Consequently, this advanced level of functionality empowers service providers to make well-informed decisions and significantly enhance their operational efficiency, ultimately leading to improved customer satisfaction and retention.

What is Selcomm?

Selcomm serves as a comprehensive and flexible billing solution designed specifically for communication service providers, offering advanced features that span multiple sales channels, subscription management, complex rating systems, tariffing, discounting, bundled offerings, billing presentations, accounts receivable management, expense tracking, and automated payment processing. Its intuitive user portals allow for the quick setup of new rate plans, while customer self-service capabilities enable subscribers to efficiently handle their accounts, file support requests, check billing histories, download invoices, track usage, and manage services effortlessly. Moreover, the platform includes extensive network and provisioning management, effectively overseeing tasks like onboarding, configuration, mediation, reconciliation, and reporting, all supported by numerous third-party application integrations. Additionally, the sales and order management components feature dealer and retail portals, customizable workflow automation rules, credit checks, activation processes, and enhanced customer service functionalities, which together facilitate the swift launch of new products in the marketplace. Overall, Selcomm distinguishes itself as a powerful platform that adapts to the ever-evolving requirements of service providers, ensuring they remain competitive in a rapidly changing landscape. As such, it promises to be an invaluable asset for companies aiming to enhance their operational efficiency and customer satisfaction.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$16250 one-time payment
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Equinox Information Systems

Date Founded

1986

Company Location

United States

Company Website

www.equinoxis.com/usage-analytics.php

Company Facts

Organization Name

Selcomm

Date Founded

2016

Company Location

Australia

Company Website

telcobilling.selcomm.net

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Popular Alternatives

Popular Alternatives

NetQuest BI Reviews & Ratings

NetQuest BI

Tekno Telecom
ABS 100 Reviews & Ratings

ABS 100

AcuraTel
BillCall Reviews & Ratings

BillCall

Panamax
VISIONTEK EVD Reviews & Ratings

VISIONTEK EVD

Linkwell Telesystems