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Ratings and Reviews 14 Ratings
What is TeleMessage?
Ensure that all mobile texts, conversations, and calls within your organization are archived securely. Facilitate secure messaging with customers, colleagues, and teams through various channels like text, voice, email, fax, and applications. Discover more about our Mobile Communication Archiving Solutions. Our system integrates seamlessly with mobile carrier networks, allowing for the direct acquisition and archiving of calls and messages from the operator network. A streamlined agent operates in the background, recording all communications and storing them for future access. Each employee is assigned a business number that integrates with their application for easy communication. This solution archives all professional interactions, functioning similarly to standard messaging apps like WhatsApp while also capturing and preserving all associated calls, chats, attachments, and even deletions for thorough record-keeping. The same capabilities extend to WeChat, Telegram, and Signal, where all business-related messages, multimedia, and attachments are securely captured and archived. By implementing this system, organizations enhance their communication security while ensuring compliance with data retention policies.
What is CivicPlus Social Media Archiving?
CivicPlus Social Media Archiving stands out as one of the most trustworthy solutions for public entities aiming to effectively manage records compliance and mitigate risks. This innovative software seamlessly integrates with your social media platforms, enabling the real-time capture, preservation, and archiving of all content shared and interacted with by your organization. The archived data is securely stored in a user-friendly interface, making it easy to oversee your online communications while ensuring adherence to public records laws and regulations. By utilizing social media archiving, organizations can safeguard their communications, allowing for prompt responses to compliance inquiries and legal obligations. Furthermore, the software captures even deleted or modified posts and comments, providing a comprehensive record of all interactions. Users can replay recordings in their original context, and the authenticity of the content is guaranteed through the use of digital signatures, thus enhancing the integrity of the archived information. This approach not only streamlines compliance efforts but also fortifies public trust in the organization's transparency and accountability.
Integrations Supported
Desktop.com
Facebook
Flickr
Instagram
LinkedIn
Microsoft 365
Nextdoor
Pinterest
Salesforce
Signal
Integrations Supported
Desktop.com
Facebook
Flickr
Instagram
LinkedIn
Microsoft 365
Nextdoor
Pinterest
Salesforce
Signal
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
TeleMessage
Company Location
United States
Company Website
www.telemessage.com
Company Facts
Organization Name
CivicPlus
Date Founded
2001
Company Location
United States
Company Website
www.civicplus.com/social-media-archiving/
Categories and Features
Archiving
Access Control
Data Deduplication
Document Management
Email Archiving
Multimedia Archiving
Retention Management
Storage Management
Version Control
Web Archiving
eDiscovery
Categories and Features
Archiving
Access Control
Data Deduplication
Document Management
Email Archiving
Multimedia Archiving
Retention Management
Storage Management
Version Control
Web Archiving
eDiscovery
Compliance
Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management
Municipal
Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management
Social Media Monitoring
Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking
