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What is Channels?

To ensure that vital information is not missed, organizations need to foster strong communication with their workforce. Given the vast array of communication tools available—including emails, intranets, and collaborative platforms—important updates can frequently be overlooked or buried. The Channels solution effectively tackles this issue by delivering crucial updates directly to employees’ desktops and mobile devices, integrating seamlessly into their current workflows. It allows for the sharing of notifications that grant immediate access to information pages, documents, and applications with just a click. By presenting essential messages in a visually appealing manner, the solution guarantees that they capture attention multiple times throughout the day. Additionally, it enables organizations to utilize workstation backgrounds for disseminating updates or reinforcing their corporate identity, both internally and externally. With the ability to instantly notify your workforce, you can communicate urgent or priority messages directly to their screens in real-time, ensuring everyone stays informed and engaged. This comprehensive approach to communication not only enhances awareness but also fosters a more connected workplace culture.

What is Amazon Simple Notification Service (SNS)?

Amazon Simple Notification Service (SNS) serves as an all-encompassing messaging platform tailored for both inter-system and application-to-person (A2P) communications. It enables seamless interaction between different systems through publish/subscribe (pub/sub) techniques, fostering communication among independent microservices as well as direct engagement with users via channels such as SMS, mobile push notifications, and email. The pub/sub features designed for system-to-system communication provide topics that enable high-throughput, push-based messaging for numerous recipients. By utilizing Amazon SNS topics, publishers can efficiently send messages to a diverse range of subscriber systems or customer endpoints, including Amazon SQS queues, AWS Lambda functions, and HTTP/S, which supports effective parallel processing. Additionally, the A2P messaging functionality empowers you to connect with users on a broad scale, offering the flexibility to either use a pub/sub model or send direct-publish messages via a single API call. This versatility not only enhances the communication process across various platforms but also streamlines the integration of messaging capabilities into your applications.

Media

Media

Integrations Supported

AWS Command Line Interface (CLI)
AWS IoT Device Defender
AWS IoT SiteWise
AWS Lambda
AWS Step Functions
Activepieces
AdRem NetCrunch
Amazon Data Firehose
Amazon Lookout for Metrics
Beats
MLM Protec
NetApp StorageGRID
New Relic
Observo AI
PBXDom
Pendula
Salesforce Data Cloud
SecureMFA
Splunk User Behavior Analytics
StackState

Integrations Supported

AWS Command Line Interface (CLI)
AWS IoT Device Defender
AWS IoT SiteWise
AWS Lambda
AWS Step Functions
Activepieces
AdRem NetCrunch
Amazon Data Firehose
Amazon Lookout for Metrics
Beats
MLM Protec
NetApp StorageGRID
New Relic
Observo AI
PBXDom
Pendula
Salesforce Data Cloud
SecureMFA
Splunk User Behavior Analytics
StackState

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Telelogos

Date Founded

1982

Company Location

France

Company Website

www.telelogos.com/en/solutions/channels-internal-communications-software/

Company Facts

Organization Name

Amazon

Date Founded

1994

Company Location

United States

Company Website

aws.amazon.com/sns/

Categories and Features

Internal Communications

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

Categories and Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

Push Notifications

A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Device Targeting
Expiry Notifications
Geo Targeting
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications

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