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What is Channels?

To ensure that vital information is not missed, organizations need to foster strong communication with their workforce. Given the vast array of communication tools available—including emails, intranets, and collaborative platforms—important updates can frequently be overlooked or buried. The Channels solution effectively tackles this issue by delivering crucial updates directly to employees’ desktops and mobile devices, integrating seamlessly into their current workflows. It allows for the sharing of notifications that grant immediate access to information pages, documents, and applications with just a click. By presenting essential messages in a visually appealing manner, the solution guarantees that they capture attention multiple times throughout the day. Additionally, it enables organizations to utilize workstation backgrounds for disseminating updates or reinforcing their corporate identity, both internally and externally. With the ability to instantly notify your workforce, you can communicate urgent or priority messages directly to their screens in real-time, ensuring everyone stays informed and engaged. This comprehensive approach to communication not only enhances awareness but also fosters a more connected workplace culture.

What is Heed?

Heed is an all-encompassing internal communication tool aimed at enhancing connections and engagement among employees through various platforms, such as desktop, mobile, and digital signage. This intuitive platform boasts a drag-and-drop interface that simplifies the creation of professional communications like emails, newsletters, and alerts, eliminating the need for coding or design skills. Moreover, Heed supports the distribution of messages via multiple channels, including desktop alerts, corporate wallpapers, mobile apps, and SMS, allowing for customized communications that cater to specific employee demographics to boost engagement levels. The platform is equipped with integrated analytics that track opens, clicks, reads, and feedback in real-time, empowering organizations to evaluate their communication effectiveness and refine strategies as needed. In addition, Heed offers seamless integration with popular tools such as SharePoint, ServiceNow, Salesforce, and Workday, ensuring that all communications fit effortlessly within existing workflows. It also incorporates survey functionalities that enable the collection of employee feedback, turning insights into practical actions that foster a more engaged and unified workforce. Consequently, organizations can greatly enhance their internal communication strategies while simultaneously elevating employee satisfaction and morale across the board. This holistic approach to communication not only strengthens workplace relationships but also encourages a culture of transparency and collaboration.

Media

Media

Integrations Supported

Integrations Supported

Amazon Web Services (AWS)
Microsoft SharePoint
SAP Cloud Platform
Salesforce
ServiceNow
Workday HCM

API Availability

Has API

API Availability

Pricing Information

Contact us to get a free
Free Trial Offered?

Pricing Information

$12.35 per year
Free Trial Offered?

Supported Platforms

SaaS
Windows
Chromebook

Supported Platforms

SaaS
Android
iPhone
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Telelogos

Date Founded

1982

Company Location

France

Company Website

www.telelogos.com/en/solutions/channels-internal-communications-software/

Company Facts

Organization Name

Heed

Date Founded

2017

Company Location

United Kingdom

Company Website

heed.io

Categories and Features

IT Alerting

Alert Routing
Dynamic Notifications
Multi-User Alerting

Categories and Features

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