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What is Channels?

To ensure that vital information is not missed, organizations need to foster strong communication with their workforce. Given the vast array of communication tools available—including emails, intranets, and collaborative platforms—important updates can frequently be overlooked or buried. The Channels solution effectively tackles this issue by delivering crucial updates directly to employees’ desktops and mobile devices, integrating seamlessly into their current workflows. It allows for the sharing of notifications that grant immediate access to information pages, documents, and applications with just a click. By presenting essential messages in a visually appealing manner, the solution guarantees that they capture attention multiple times throughout the day. Additionally, it enables organizations to utilize workstation backgrounds for disseminating updates or reinforcing their corporate identity, both internally and externally. With the ability to instantly notify your workforce, you can communicate urgent or priority messages directly to their screens in real-time, ensuring everyone stays informed and engaged. This comprehensive approach to communication not only enhances awareness but also fosters a more connected workplace culture.

What is Hyper-Reach?

Hyper-Reach is an advanced internal communication and alerting platform built to help organizations deliver critical messages instantly and effectively. Operating as a cloud-based SaaS solution, it supports communication across SMS, voice calls, email, TTY/TDD, browser alerts, Alexa devices, and additional digital channels to ensure comprehensive message delivery. At the core of the system is Contact Manager, a robust tool that enables administrators to manage, filter, and group contacts using both static lists and dynamic data attributes. This flexibility ensures that messages can be precisely targeted to departments, facilities, or entire organizations without manual complexity. Hyper-Reach integrates directly with HR management systems like UKG, allowing automatic synchronization of employee data for streamlined operations. Built-in templates and AI-powered message enhancement tools help users craft polished, clear communications quickly, even during high-pressure situations. The platform also supports multilingual messaging to ensure accessibility across diverse workforces. For extended reach, organizations can broadcast updates to social media platforms, RSS feeds, and FEMA-certified IPAWS channels when needed. Security is embedded throughout the system, with two-factor authentication, IVR-based message launch, and secure mobile access via the Hyper-Reach Launch app. An optional hotline add-on allows employees or stakeholders to call in and retrieve important recorded updates at any time. Designed for industries such as government, healthcare, education, utilities, manufacturing, and public safety, the system adapts to varied operational needs. Whether used for emergency alerts, HR announcements, system outages, or compliance notifications, Hyper-Reach ensures messages are received, understood, and acted upon quickly.

Media

Media

Integrations Supported

Alexa
Amazon Web Services (AWS)
Google Maps
Google Translate

Integrations Supported

Alexa
Amazon Web Services (AWS)
Google Maps
Google Translate

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Telelogos

Date Founded

1982

Company Location

France

Company Website

www.telelogos.com/en/solutions/channels-internal-communications-software/

Company Facts

Organization Name

Hyper-Reach

Company Location

United States

Company Website

www.hyper-reach.com/hyper-reach-solution/

Categories and Features

Internal Communications

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

Categories and Features

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Internal Communications

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

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