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What is Channels?

To ensure that vital information is not missed, organizations need to foster strong communication with their workforce. Given the vast array of communication tools available—including emails, intranets, and collaborative platforms—important updates can frequently be overlooked or buried. The Channels solution effectively tackles this issue by delivering crucial updates directly to employees’ desktops and mobile devices, integrating seamlessly into their current workflows. It allows for the sharing of notifications that grant immediate access to information pages, documents, and applications with just a click. By presenting essential messages in a visually appealing manner, the solution guarantees that they capture attention multiple times throughout the day. Additionally, it enables organizations to utilize workstation backgrounds for disseminating updates or reinforcing their corporate identity, both internally and externally. With the ability to instantly notify your workforce, you can communicate urgent or priority messages directly to their screens in real-time, ensuring everyone stays informed and engaged. This comprehensive approach to communication not only enhances awareness but also fosters a more connected workplace culture.

What is OffsiteStatus?

When your website goes down, where do your users seek information? We provide a reliable solution to ensure they stay updated. Your system status page acts as a crucial resource for your customers during any outages, offering a live overview of your system's performance and reassuring them that the issue is being resolved. Should a problem arise, you can swiftly access your system status admin page or leverage the OffsiteStatus API to disseminate updates effectively. It is advisable to update your status blog every 30-60 minutes until normal operations resume. By establishing a dedicated off-site system status page, you can keep the lines of communication open with all your customers right from the beginning of the issue. Rather than facing a barrage of frustrated emails and phone calls, you will have a clear communication channel to keep everyone informed. Being transparent about downtime fosters trust with your users, ultimately improving their overall experience. Furthermore, integrating your system's Facebook and Twitter accounts into your OffsiteStatus page enhances outreach and engagement with your audience. This proactive strategy not only keeps customers well-informed but also showcases your dedication to transparency and their satisfaction. Such consistent communication not only mitigates frustration but also strengthens relationships with your customer base over time.

Media

Media

Integrations Supported

DigitalOcean
Facebook
Linode
Quickwork
X (Twitter)

Integrations Supported

DigitalOcean
Facebook
Linode
Quickwork
X (Twitter)

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Telelogos

Date Founded

1982

Company Location

France

Company Website

www.telelogos.com/en/solutions/channels-internal-communications-software/

Company Facts

Organization Name

Browshot

Date Founded

2011

Company Location

United States

Company Website

www.offsitestatus.com/tour.html

Categories and Features

Internal Communications

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

Categories and Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

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