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What is Channels?

To ensure that vital information is not missed, organizations need to foster strong communication with their workforce. Given the vast array of communication tools available—including emails, intranets, and collaborative platforms—important updates can frequently be overlooked or buried. The Channels solution effectively tackles this issue by delivering crucial updates directly to employees’ desktops and mobile devices, integrating seamlessly into their current workflows. It allows for the sharing of notifications that grant immediate access to information pages, documents, and applications with just a click. By presenting essential messages in a visually appealing manner, the solution guarantees that they capture attention multiple times throughout the day. Additionally, it enables organizations to utilize workstation backgrounds for disseminating updates or reinforcing their corporate identity, both internally and externally. With the ability to instantly notify your workforce, you can communicate urgent or priority messages directly to their screens in real-time, ensuring everyone stays informed and engaged. This comprehensive approach to communication not only enhances awareness but also fosters a more connected workplace culture.

What is StatusCast?

A status page that addresses the difficulties of notifying both staff and customers about outages and planned maintenance can greatly enhance overall productivity! When applications run into problems, users waste precious time trying to figure out what’s wrong. StatusCast effectively keeps everyone informed about current issues, ensuring that all involved parties remain updated and content. You’ve likely experienced it before: when your email server goes down, your support desk is flooded with a wave of identical requests for assistance. By introducing a dedicated StatusCast page within your organization, you can drastically reduce the volume of help desk inquiries by proactively managing concerns before they spiral out of control. It's essential to keep your users in the loop regarding any service status alterations to maintain peak productivity. Transparent communication builds trust and reliability among your users. With a StatusCast page, rapid and efficient communication becomes a seamless reality. Moreover, a well-managed status page can significantly improve user engagement and satisfaction, making it an indispensable element of your operational framework. Ultimately, the implementation of such a page not only streamlines communication but also enhances the overall user experience.

Media

Media

Integrations Supported

Zoho Directory
Zoho One

Integrations Supported

Zoho Directory
Zoho One

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Telelogos

Date Founded

1982

Company Location

France

Company Website

www.telelogos.com/en/solutions/channels-internal-communications-software/

Company Facts

Organization Name

StatusCast

Date Founded

2013

Company Location

United States

Company Website

statuscast.com

Categories and Features

Internal Communications

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

Categories and Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

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