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What is Teleos?

For more than twenty years, Teleos has led the way in providing cutting-edge and economical Veterinary Practice Management Systems. Our status as a privately-owned company enables us to safeguard our independence, which we hold in high regard. Located in the iconic Fort Dunlop building in Birmingham, we oversee our software development, support, and SysOps operations. By prioritizing business integrity and consistently responding to our clients' requirements, we have earned our position as the largest independent provider of practice management systems in the UK and Ireland. Since we began our journey in 1997, Teleos software has been continuously refined, guaranteeing that our clients benefit from the most advanced features without needing to purchase new software. This approach not only serves our clients well but also streamlines the responsibilities of our support team, as they only need to master one program. Our dedication to quality fuels our enthusiasm for improving veterinary practices, and we are always exploring new ways to innovate and support our clients further.

What is FetchIt?

Fetchit is a user-friendly software that promptly retrieves client data as soon as a call is received. By seamlessly integrating with your Practice Management Software (PMS) and telecommunication systems, it presents a patient's comprehensive chart the moment the phone rings. Utilizing this innovative solution can save significant time, improve customer service, and foster enduring relationships that lead to repeat business. Typically, users experience an average time savings of 37 seconds per call due to instant access to charts. Additionally, the software facilitates easy updates or creation of customer data while on calls, enhancing operational efficiency. It also supports improved staff scheduling by offering insights into call volumes during specific periods or for particular customer service representatives. With timely notifications, client information is readily accessible within your PMS, ensuring that by the time you finish your greeting, the patient's chart and necessary details are on hand for effective assistance. If a customer is not located in your database, you can quickly copy their contact information to either establish a new chart or update an existing one, guaranteeing a smooth experience for both your staff and clients alike. This functionality not only streamlines workflows but also significantly boosts the overall effectiveness of managing client interactions, leading to a more productive work environment.

Media

Media

Integrations Supported

Vet S8

Integrations Supported

3CX
AVImark
Cornerstone Software
Digitail
FreeSWITCH
Impromed
RingCentral Automatic Call Recording
Star2Star
Vonage Contact Center

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Teleos Systems

Date Founded

1997

Company Location

Ireland

Company Website

www.teleosvet.co.uk

Company Facts

Organization Name

FetchIt

Date Founded

2017

Company Location

United States

Company Website

www.fetchitdata.com

Categories and Features

Veterinary

Appointment Reminders
Billing & Invoicing
Prescription Management
Treatment Plans

Categories and Features

Call Tracking

Not specified

Veterinary

Not specified

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