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What is Teleperformance?

Discover our all-encompassing social media solution designed to enhance your customer interactions on various platforms. Our approach is crafted to seamlessly fit within your omnichannel strategy, encouraging active engagement with your audience across all social media channels. By responding to your community's inquiries directly on these platforms, you showcase your brand's dedication to their concerns. Pay attention to your audience's sentiments to deepen connections and elevate engagement levels significantly. Cultivate meaningful relationships with your customers to transform them from mere followers into enthusiastic champions of your brand. Boost your brand's visibility on social media while effectively guiding users along their customer journey. Our services encompass evaluation, recruitment, tool configuration, and comprehensive training. Following the implementation of our customized strategies, which include processes, tools, metrics, and training, we build a strong and efficient social media community management framework that delivers tangible results. Partnering with us not only allows you to manage your online presence effectively but also significantly enhances customer experience and loyalty. Through our targeted efforts, you can achieve a dynamic and engaging social media environment that resonates with your audience.

What is Dash Social?

Dash Social is an advanced social media management and influencer marketing platform designed to empower brands with AI intelligence that learns and adapts over time. Built for enterprise-scale performance, it combines social scheduling, analytics, creator management, and commerce tracking in a single, cohesive system. The platform’s proprietary brand-specific AI helps marketers predict post performance, uncover trending insights, and identify creators most aligned with their target audience. With tools for campaign management, audience listening, content prediction, and performance benchmarking, Dash Social delivers end-to-end control and visibility across every channel. Real-time analytics and intuitive dashboards make it simple to measure ROI, prove value, and fine-tune strategies across paid, organic, and influencer initiatives. Its LikeShop functionality bridges social engagement and e-commerce, turning followers into customers through interactive, shoppable links. Dash Social also supports integrated workflows, automating scheduling, approvals, and community engagement for cross-team efficiency. Leading brands like Wayfair, EOS, Bravo, and Stella McCartney have leveraged Dash Social to achieve exponential growth in engagement, content performance, and social-driven sales. With a strong focus on predictive intelligence and performance optimization, the platform enables marketers to make confident, data-backed decisions. For teams ready to unify strategy, analytics, and creativity, Dash Social sets a new benchmark for what intelligent social media management can achieve.

Media

Media

Integrations Supported

Facebook
Google Cloud Platform
Instagram
LinkedIn
Pinterest
Shopify
Snapchat
TikTok
X (Twitter)
YouTube

Integrations Supported

Facebook
Google Cloud Platform
Instagram
LinkedIn
Pinterest
Shopify
Snapchat
TikTok
X (Twitter)
YouTube

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$999/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Teleperformance

Date Founded

1978

Company Location

France

Company Website

www.teleperformance.com/en-us/services/social-media

Company Facts

Organization Name

Dash Social

Date Founded

2015

Company Location

United States

Company Website

www.dashsocial.com

Categories and Features

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Categories and Features

Influencer Marketing

CRM
Campaign Management
Faceted Search / Filtering
Influencer Discovery
Payment Tracking
ROI Tracking
Social Media Monitoring

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

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