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What is Teleperformance?

Discover our all-encompassing social media solution designed to enhance your customer interactions on various platforms. Our approach is crafted to seamlessly fit within your omnichannel strategy, encouraging active engagement with your audience across all social media channels. By responding to your community's inquiries directly on these platforms, you showcase your brand's dedication to their concerns. Pay attention to your audience's sentiments to deepen connections and elevate engagement levels significantly. Cultivate meaningful relationships with your customers to transform them from mere followers into enthusiastic champions of your brand. Boost your brand's visibility on social media while effectively guiding users along their customer journey. Our services encompass evaluation, recruitment, tool configuration, and comprehensive training. Following the implementation of our customized strategies, which include processes, tools, metrics, and training, we build a strong and efficient social media community management framework that delivers tangible results. Partnering with us not only allows you to manage your online presence effectively but also significantly enhances customer experience and loyalty. Through our targeted efforts, you can achieve a dynamic and engaging social media environment that resonates with your audience.

What is DigitaleBox?

DigitaleBox is a robust platform designed for effective Social Media Management and Community Organizing. This state-of-the-art solution streamlines social media operations and enables users to implement focused communication initiatives through channels like Email, private messaging, and SMS. Users are able to manage online communities efficiently within a unified database, promoting collaboration and engagement. With a flexible pay-as-you-grow pricing structure, DigitaleBox is ideal for a diverse range of users, from freelancers and small businesses to large corporations. It operates seamlessly across various devices through a SaaS model, ensuring easy access for all users. This platform serves a wide array of organizations, including corporations, government entities, non-profits, and political organizations, helping them enhance their social media strategies and community engagement. Furthermore, DigitaleBox simplifies the process of managing social media profiles while organizing contacts and relevant data in a user-friendly manner. It is available in three tailored tiers: a Freemium option, a dedicated Social Media Manager version, and a specialized Community Organizing version, allowing users to select a plan that aligns with their specific requirements. In addition to its core functionalities, DigitaleBox also facilitates both targeted and mass communication across Email, social media platforms, and SMS, making it an invaluable asset for any organization aiming to improve their outreach and interaction capabilities. Ultimately, DigitaleBox embodies a comprehensive approach to digital communication and community engagement.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$19 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Teleperformance

Date Founded

1978

Company Location

France

Company Website

www.teleperformance.com/en-us/services/social-media

Company Facts

Organization Name

DigitaleBox

Date Founded

2013

Company Location

France

Company Website

digitalebox.com

Categories and Features

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Categories and Features

Political Campaign

Campaign Analysis
Conservative
Contact Management
Contribution Tracking
Demographic Data
Donor Targeting
Email Marketing
Event Calendar
Fundraising Management
Mapping
Non-Partisan
Online Payment Processing
Progressive
Staff Management
Volunteer Management
Voter Database

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