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Ratings and Reviews 0 Ratings
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What is Teleperformance?
Discover our all-encompassing social media solution designed to enhance your customer interactions on various platforms. Our approach is crafted to seamlessly fit within your omnichannel strategy, encouraging active engagement with your audience across all social media channels. By responding to your community's inquiries directly on these platforms, you showcase your brand's dedication to their concerns. Pay attention to your audience's sentiments to deepen connections and elevate engagement levels significantly. Cultivate meaningful relationships with your customers to transform them from mere followers into enthusiastic champions of your brand. Boost your brand's visibility on social media while effectively guiding users along their customer journey. Our services encompass evaluation, recruitment, tool configuration, and comprehensive training. Following the implementation of our customized strategies, which include processes, tools, metrics, and training, we build a strong and efficient social media community management framework that delivers tangible results. Partnering with us not only allows you to manage your online presence effectively but also significantly enhances customer experience and loyalty. Through our targeted efforts, you can achieve a dynamic and engaging social media environment that resonates with your audience.
What is Grytics?
Exhibit your commitment to community engagement by leveraging your expertise in social networking and building relationships. Create a strategy for community involvement that is based on trustworthy data and insights, encouraging collaboration both at work and in the broader community to foster meaningful connections. Cultivate an environment that inspires employees to be passionate about their roles, while also motivating community members to actively participate. Regularly assess your metrics and key performance indicators to better understand employee engagement, sentiments, and productivity rates. When needed, produce customized reports that can be easily sent to your email for convenience. Additionally, link your business intelligence and customer relationship management systems to GRYTICS, ensuring that community insights are efficiently managed from one cohesive platform. This comprehensive approach not only boosts workplace morale but also elevates community engagement, ultimately creating a vibrant ecosystem where everyone thrives.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$99 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Teleperformance
Date Founded
1978
Company Location
France
Company Website
www.teleperformance.com/en-us/services/social-media
Company Facts
Organization Name
Grytics
Date Founded
2014
Company Location
France
Company Website
grytics.com
Categories and Features
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Categories and Features
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring