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What is Teleperformance?

Discover our all-encompassing social media solution designed to enhance your customer interactions on various platforms. Our approach is crafted to seamlessly fit within your omnichannel strategy, encouraging active engagement with your audience across all social media channels. By responding to your community's inquiries directly on these platforms, you showcase your brand's dedication to their concerns. Pay attention to your audience's sentiments to deepen connections and elevate engagement levels significantly. Cultivate meaningful relationships with your customers to transform them from mere followers into enthusiastic champions of your brand. Boost your brand's visibility on social media while effectively guiding users along their customer journey. Our services encompass evaluation, recruitment, tool configuration, and comprehensive training. Following the implementation of our customized strategies, which include processes, tools, metrics, and training, we build a strong and efficient social media community management framework that delivers tangible results. Partnering with us not only allows you to manage your online presence effectively but also significantly enhances customer experience and loyalty. Through our targeted efforts, you can achieve a dynamic and engaging social media environment that resonates with your audience.

What is Send Social Media?

Elevate your company's sales through the power of cohesive branding with Send Social Media's extensive range of tools! Optimize your entire marketing approach by leveraging multiple avenues such as Twitter, Email, Blog posts, SMS, and more. Remain in tune with customer perceptions of your brand by monitoring discussions across over 30 social media networks. Delve into thorough performance analyses, featuring metrics like clicks, referrals, shares, comments, and views with our Social Media Analytics dashboard, which also allows you to create detailed custom reports. Join the ranks of numerous franchisors and local businesses that trust Send Social Media for efficient Social Media Management. Our platform not only enhances customer interaction but also enables you to evaluate outcomes and monitor your brand's visibility across various platforms simultaneously, ensuring you stay informed and responsive in the ever-evolving digital environment. With our tools at your disposal, you can seamlessly integrate your marketing efforts and maximize your outreach potential.

Media

Media

Integrations Supported

Escreen
Facebook
Gmail
Google Analytics
LinkedIn
Scribd
WordPress
X (Twitter)

Integrations Supported

Escreen
Facebook
Gmail
Google Analytics
LinkedIn
Scribd
WordPress
X (Twitter)

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Teleperformance

Date Founded

1978

Company Location

France

Company Website

www.teleperformance.com/en-us/services/social-media

Company Facts

Organization Name

Send Social Media

Date Founded

2010

Company Location

United States

Company Website

www.sendsocialmedia.com

Categories and Features

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Categories and Features

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

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