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What is Telex?

Telex functions as a highly effective real-time notification system designed to help users monitor their application's performance, improve collaboration among team members, and easily connect with a range of third-party applications. With features like webhook alerts, teamwork channels, and advanced monitoring tools, it ensures users remain informed about system logs, events, and general performance trends at all times. Key Offerings Telex boasts an extensive suite of monitoring and notification tools, which includes: Application Performance Monitoring (APM) – Track application performance metrics in real-time. Server Monitoring – Keep an eye on server health and operational uptime. Cloud Monitoring – Ensure the reliable functioning of cloud services. Database Monitoring – Quickly detect and resolve database issues. Network Monitoring – Monitor network traffic and efficiency levels. Log Monitoring – Analyze system logs to enhance troubleshooting efforts. Webhook Testing – Efficiently evaluate and fix webhook-related issues. Furthermore, Telex enables teams to proactively tackle performance challenges before they develop into larger problems, ultimately creating a more robust application environment for all users involved.

What is Site24x7?

Site24x7 offers an integrated cloud monitoring solution designed to enhance IT operations and DevOps for organizations of all sizes. This platform assesses the actual experiences of users interacting with websites and applications on both desktop and mobile platforms. DevOps teams benefit from capabilities that allow them to oversee and diagnose issues in applications and servers, along with monitoring their network infrastructure, which encompasses both private and public cloud environments. The comprehensive end-user experience monitoring is facilitated from over 100 locations worldwide, utilizing a range of wireless carriers to ensure thorough coverage and insight into performance. By leveraging such extensive monitoring features, organizations can significantly improve their operational efficiency and user satisfaction.

Media

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Integrations Supported

Akitra Andromeda
Amazon Web Services (AWS)
Chronicle SOAR
ConnectWise PSA
Dell APEX AIOps
Easyflow
Jira
ManageEngine ServiceDesk Plus
Microsoft Teams
Opsgenie
PagerDuty
Parny
Picky Assist
Slack
Squadcast
Squid Alerts
StatusHub
Trelica
Zenduty
Zoho Analytics

Integrations Supported

Akitra Andromeda
Amazon Web Services (AWS)
Chronicle SOAR
ConnectWise PSA
Dell APEX AIOps
Easyflow
Jira
ManageEngine ServiceDesk Plus
Microsoft Teams
Opsgenie
PagerDuty
Parny
Picky Assist
Slack
Squadcast
Squid Alerts
StatusHub
Trelica
Zenduty
Zoho Analytics

API Availability

Has API

API Availability

Has API

Pricing Information

$10/month
Free Trial Offered?
Free Version

Pricing Information

$9.00/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Telex

Company Location

United Kingdom

Company Website

telex.im/

Company Facts

Organization Name

ManageEngine

Date Founded

2006

Company Location

India

Company Website

www.site24x7.com

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

System Monitoring

Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management

Website Monitoring

Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Cloud Management

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

Database Monitoring

Anomaly Detection
Autodiscovery
Capacity Planning
Dashboard
Dependency Tracking
Historical Trend Analysis
Multitenancy
Notifications / Alerts
Performance Monitoring
Permissions / Access Controls
Predictive Analytics
Prioritization
Query Analysis
Resource Optimization
Troubleshooting

DevOps

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

Log Management

Archiving
Audit Trails
Compliance Reporting
Consolidation
Data Visualization
Event Logs
Network Logs
Remediation
Syslogs
Thresholds
Web Logs

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Mapping

Color Codes / Icons
Compliance Management
Device Auto Discovery
Hierarchical Mapping
Location-Based Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps
Web Traffic Reporting

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Network Traffic Analysis (NTA)

Anomalous Behavior Detection
High Bandwidth Usage Monitoring
Historical Behavior Data
Identify High Network Traffic Sources
Network Transaction Visibility
Stream Data to IDR or Data Lake
Traffic Decryption

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Server Management

CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring

System Monitoring

Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management

VoIP Monitoring

Alerts / Notifications
Call Detail Record (CDR) Analysis
Call Quality Monitoring
IP SLA Monitoring
Jitter Testing
Latency Monitoring
MOS Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting

Website Monitoring

Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

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