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What is Telgoo5?

Meet all your BSS and OCS needs with Telgoo 5, a robust cloud-based SaaS solution tailored for cable and internet service providers, mobile operators, mobile virtual network operators, enablers, and aggregators. This flexible platform offers an Omni Channel CRM, a billing solution, online charging features, and a payment processing engine, supporting numerous top brands across the telecommunications industry. Are you interested in learning more about how we can help your business thrive? The Telgoo 5 platform equips various stakeholders in the Mobile Virtual Network ecosystem, driving improvements in customer satisfaction and enabling revenue growth. So, how does our system function? Our billing and operations support system is designed to streamline your workflows by adapting to your unique requirements. Discover some of its standout features: advanced AI capabilities that anticipate your needs, seamless connectivity with major carriers, hosting on AWS to ensure reliability, and user-friendly APIs that efficiently address emerging demands. Moreover, our platform is built to expand alongside your business, ensuring that you stay ahead in this fast-paced and ever-changing industry landscape. With Telgoo 5, you can confidently navigate the complexities of telecommunications while focusing on your core business objectives.

What is Comarch CRM for Telecoms?

Comarch CRM for Telecoms is an intuitive software solution specifically designed to empower customer service representatives in building distinctive and tailored relationships with their clients. This robust platform simplifies tasks for its users, ensuring that data is neatly organized for swift access. With this system, you can deliver customized products, enhance service quality, and swiftly address customer orders and inquiries. The ability to maintain a comprehensive, real-time, 360-degree view of customers allows for seamless interactions. Serving as a vital element of Comarch BSS, Comarch CRM streamlines essential processes in sales, marketing, and customer support. It is also pre-integrated with other Comarch BSS/OSS offerings, providing a cohesive experience. Featuring an easy-to-navigate graphical user interface, the system offers sophisticated tools that facilitate daily sales activities and back-office functions, adhering to the "one desk-full service" philosophy, ensuring that representatives can serve customers more effectively and efficiently. Additionally, this software not only improves operational efficiency but also enhances customer satisfaction by providing quick and tailored responses.

Media

Media

Integrations Supported

Alumio
Didux.io

Integrations Supported

Alumio
Didux.io

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vcare

Company Location

United States

Company Website

www.telgoo5.com

Company Facts

Organization Name

Comarch

Date Founded

1993

Company Location

Poland

Company Website

www.comarch.com/telecommunications/bss-solutions/crm-for-telecoms/

Categories and Features

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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