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Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 19 Ratings

Total 4.5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

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What is Telit secureWISE?

Owners and builders of machinery can exchange and access selected data in a manner that is exceptionally secure. This enhanced security leads to increased operational uptime for essential equipment, minimizes the need for customer visits, and boosts the performance of tools. Telit secureWISE® enables secure and customizable remote connectivity through private networks for machinery. It facilitates collaboration between machine builders and owners, enhancing the performance of equipment throughout various stages of the operational process, while simultaneously safeguarding valuable intellectual property (IP). Furthermore, tool manufacturers can utilize Telit secureWISE to oversee and manage deployments from afar. This system empowers manufacturers and tool owners to establish a secure infrastructure, granting machine builders safe access to their networks with comprehensive auditing features. Additionally, secureWISE Factory offers machine builders improved remote monitoring and mediation capabilities, thereby optimizing machinery and prolonging equipment uptime. Ultimately, this innovative solution not only fosters collaboration but also reinforces the integrity of proprietary information.

What is ConnectWise ScreenConnect?

ConnectWise Control, previously known as ConnectWise ScreenConnect, serves as an effective remote-support tool tailored for Managed Service Providers, Value Added Resellers, internal IT departments, and managed security firms. This platform is designed to be a swift, dependable, secure, and user-friendly solution that enables businesses to quickly address customer concerns from virtually any location. It encompasses features for remote support, virtual meetings, remote access, and extensive customization options, while also offering seamless integration with popular business applications. Enhancing remote support capabilities significantly minimizes customer downtime, empowering technicians to deliver exceptional service through reliable, direct connections for accessing both desktops and mobile devices whenever necessary. This solution provides versatile and secure remote desktop and mobile support across various industries, ensuring adaptability to diverse needs. If you're uncertain about which version best suits your requirements, we are here to assist you in making the right choice. Plus, you can explore the platform risk-free with a 14-day trial that requires no credit card information.

Media

Media

Integrations Supported

E-Multitech Auction
Ericsson NetCloud Service
IBM Cloud
JANUS VIZIA
Oracle Cloud Infrastructure
SAP Commerce Cloud
Siemens Opcenter APS
Verizon Cloud

Integrations Supported

Asio by ConnectWise
ConnectWise Automate
ConnectWise PSA
CyberQP
MSPStuff Switchboard
NinjaOne
OpenText Core MDR
Slaask
SmartConnect
Syncro
Zendesk

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$27 per month
Free - $0
One - $27 per month, single tech license
Standard - $42 per month per concurrent tech
Premium - $52 per month per concurrent tech
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Telit

Date Founded

1986

Company Location

United Kingdom

Company Website

www.telit.com/m2m-iot-products/telit-securewise-iiot-platform/

Company Facts

Organization Name

ConnectWise

Date Founded

1982

Company Location

United States

Company Website

screenconnect.connectwise.com/

Categories and Features

Industrial IoT

Not specified

Categories and Features

Co-Browsing

Not specified

Customer Service

Alerts / Escalation
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal

Help Desk

Alerts / Escalation
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management

Meeting

Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Post-Meeting Tools

MSP

Billing & Invoicing
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Remote Access
Remote Systems Monitoring
Scheduling

Remote Desktop

Chat
File Transfer
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print

Remote Support

Diagnostic Tools
File Transfer
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Video Support

Not specified

Remote Work

Collaboration
Meeting Management
Remote Access
Remote Support
Video Chat
Web Conferencing

Secure Remote Access

Not specified

Video Conferencing

Mobile Access
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing

Web Conferencing

Mobile Access
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing

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