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What is Tender Support?
Receive notifications, act promptly, and leverage keywords for quick responses! Allow your users to interact, share, and discuss ideas freely. You can reply either publicly or privately, based on the situation. Make sure that the right person handles each conversation by using structured queues and task assignments. Tender will also remind you to check in at the most suitable times, so you don’t have to worry about it. Furthermore, analytical reports assist you in tracking your response rates, efficiency, and the overall performance of your team. This all-encompassing strategy enhances communication and teamwork among users, leading to a more engaged community. Ultimately, these features not only streamline interactions but also contribute to a more productive environment.
What is Mydatafactory?
Quickly evaluate if a tender or quotation request corresponds with your product offerings, giving you immediate clarity on whether investing your time in that customer is worthwhile. Normally, the task of matching or cross-referencing takes up to 80% of the total time spent on tendering; however, Mydatamatcher enhances this process by speeding it up significantly, allowing you to work 10 to 20 times faster. This ability to respond rapidly not only helps you to act quickly but also empowers you to develop a more persuasive proposal for your clients. Our innovative solution simplifies the processes of tender, quotation, and bid matching, beginning with instant insights that reveal the alignment between the customer's requests and your available products. By entering the list of requested items from the tender, you can efficiently match it to your inventory to achieve the best outcomes. Utilizing this tool allows for a quicker response time, while also enhancing the quality of your proposals, which ultimately increases your chances of winning contracts. Furthermore, this streamlined approach ensures that you stay competitive in a fast-paced market, positioning your business for greater success.
Integrations Supported
ActiveCampaign
Stackreaction
Wufoo
API Availability
Has API
API Availability
Has API
Pricing Information
$49 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
ENTP
Company Website
entp.com
Company Facts
Organization Name
Mydatafactory
Date Founded
2012
Company Location
Netherlands
Company Website
www.mydatafactory.com
Categories and Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management