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What is Teradata Enterprise AgentStack?

The Teradata Enterprise AgentStack serves as a robust platform for the creation, deployment, and oversight of enterprise-grade autonomous AI agents, facilitating seamless connections to trustworthy data and analytics, thereby aiding enterprises in moving from initial experimentation to fully functional agentic AI under stringent enterprise governance. This platform integrates a variety of features to oversee the complete agent lifecycle; for instance, AgentBuilder simplifies the creation of intelligent agents through both no-code and pro-code options that work harmoniously with Teradata Vantage and a range of open-source frameworks. Moreover, the Enterprise MCP delivers secure, context-rich access to well-managed enterprise data, complemented by customized prompts that enhance the agents' cognitive capabilities. Simultaneously, AgentEngine guarantees scalable execution of agents while ensuring memory consistency and reliability across different hybrid environments. Furthermore, AgentOps is vital for centralizing the monitoring, governance, compliance, auditability, and policy enforcement, ensuring that agents operate within defined limits, which fosters improved efficiency and compliance with organizational policies. Together, these capabilities empower businesses to fully exploit the advantages of autonomous AI in a structured and effective manner, ultimately driving innovation and operational excellence in the enterprise landscape.

What is Squelch?

Squelch presents an innovative solution that revolutionizes customer experience by providing agents with timely and contextually relevant insights, which in turn enhances interactions with customers and improves overall team efficiency. This platform integrates smoothly with existing data systems to create actionable intelligence, enabling managers to monitor agent performance effectively while offering executives crucial insights into how customer experience initiatives impact financial results. Built with a focus on security and user-friendliness, Squelch demands minimal maintenance and is easy to set up. Additionally, its rapid installation process and out-of-the-box features allow businesses to start witnessing a return on investment within just a single day. By seamlessly connecting with the tools already in use by support and success teams, Squelch significantly boosts their ability to assist customers effectively. Leveraging this platform enables companies to elevate their customer experience substantially, equipping support and success teams to address even the most complex challenges with assurance. This holistic strategy not only enhances customer satisfaction but also fosters greater team engagement and productivity, creating a win-win situation for everyone involved. Ultimately, Squelch empowers organizations to transform their customer service into a competitive advantage.

Media

Media

Integrations Supported

Box
Confluence
Google Drive
Herus
Jira
Microsoft 365
Microsoft Exchange
Model Context Protocol (MCP)
QuerySurge
Salesforce
Slack
Teradata VantageCloud
Zendesk
Zendesk Guide

Integrations Supported

Box
Confluence
Google Drive
Herus
Jira
Microsoft 365
Microsoft Exchange
Model Context Protocol (MCP)
QuerySurge
Salesforce
Slack
Teradata VantageCloud
Zendesk
Zendesk Guide

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Teradata

Date Founded

1979

Company Location

United States

Company Website

www.teradata.com/platform/agent-stack

Company Facts

Organization Name

Squelch

Date Founded

2015

Company Location

United States

Company Website

www.squelch.io

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Categories and Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

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