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What is TestMate?

Connect with authentic Australian users to assess your website through TestMate. Our platform captures valuable insights from real Australians, allowing you to effectively evaluate the usability of your site or application. We strongly advocate for the principle that crafting user experiences should prioritize genuine users, as it is vital for creating outstanding digital products. By utilizing our services, you can uncover potential challenges, boost your website's conversion rates, and ignite fresh ideas to enhance user experience! TestMate employs a comprehensive website testing methodology that delivers an extensive analysis of how Australian customers engage with your online offerings. As a premier User Testing agency located in Melbourne, we take pride in being among the top website testing companies, relying on real users for our assessments to ensure top-notch analysis and outcomes. Share the specifics of your project and any particular inquiries you have, allowing us to tailor our User Testing service to meet your unique requirements, which distinguishes us from other testing platforms and service providers! Gain valuable feedback from local users who match your target audience for testing, and you'll also have the chance to review your testing sessions through video recordings, providing you with a visual understanding of user interactions! This added dimension not only enhances the feedback but also helps you make more informed decisions moving forward.

What is Conversion Crimes?

Retailers often grapple with the issue of declining sales, but the key to understanding the root causes lies in seeking insights from real customers who can identify specific problems. This crucial information can be obtained through the straightforward technique of observation, which is available to everyone. Our dedicated team of testing agents will visit your store, documenting their experiences by recording their screens and narrating their thoughts in real-time. Say farewell to uncertainty and trial-and-error methods! By leveraging data collected from actual users, you can identify the pain points that contribute to lost sales. While their honest feedback may be challenging to digest, it provides critical insights that can drive improvement. These genuine users will thoroughly analyze your store, revealing moments of confusion, frustration, or disorientation that highlight significant obstacles in their shopping experience. After their session, we will provide you with the recorded footage, enabling you to fully understand their perspective. By pinpointing and addressing these challenges, you can refine the purchasing process, which in turn can enhance your conversion rates and boost profitability. Acting on this feedback not only elevates the user experience but also has the potential to make a remarkable difference in your overall financial success. Therefore, embracing customer insights is not just beneficial—it's essential for thriving in a competitive retail environment.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$480 per project
Free Trial Offered?
Free Version

Pricing Information

$10 per test
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TestMate

Date Founded

2015

Company Location

Australia

Company Website

www.testmate.com.au

Company Facts

Organization Name

Conversion Crimes

Company Website

conversioncrimes.com

Categories and Features

Usability Testing

A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription

Categories and Features

Usability Testing

A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription

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