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What is TextBox?

Until recently, conventional landline VoIP and toll-free numbers could not facilitate text messaging, but advancements have now enabled true two-way texting through sophisticated business solutions. This raises the question: can your company's landline, toll-free, or VoIP number be set up for texting? Many business landline VoIP and toll-free numbers can be activated easily via TextBox, whereas mobile numbers come with text capabilities by default. Provided that your number meets the essential criteria and is verified, the activation is a simple process that typically takes just a few minutes. To begin the activation of your eligible business landline, VoIP, or toll-free number, it is essential to verify ownership of the number(s) in question. The most straightforward way to confirm this is for us to reach out to you directly at the number, validating that it is indeed yours, followed by sending an electronic Letter of Authorization to allow activation of the number(s). This efficient method not only simplifies the process but also significantly improves your ability to engage customers through text messaging, enhancing your overall communication strategy and fostering better relationships with your clientele. As businesses increasingly adopt these capabilities, staying ahead in customer interaction becomes essential.

What is Solutions by Text?

Solutions by Text (SBT) stands at the forefront of FinTextâ„¢, enabling consumer finance organizations to interact, engage, and conduct transactions with their clients instantly. Since its inception in 2008, SBT has been delivering enterprise conversational messaging solutions that prioritize compliance. With SBT, you can ENGAGE, INTERACT, and TRANSACT through various features including: * One-way and two-way SMS communication * SmartURLâ„¢ technology * Multimedia Messaging Service (MMS) * API integration capabilities * Keyword management * Employee-assisted opt-in processes * Comprehensive reporting and analytics * Monitoring for deactivations SBT envisions a future where real-time payments can be executed via text messages, thus enhancing the bill payment experience for both businesses and their consumers. By leveraging text messaging, Solutions by Text enables you to engage with your customers effectively, making it the quickest and most accessible method to foster connections and elicit responses. Not only can you place real-time text responses directly into the hands of your customers and staff, but you can also seamlessly integrate our messaging tools into your existing software platforms, allowing for a smoother operational workflow. With SBT, you can expect not only seamless integration but also comprehensive documentation and ongoing support to maximize the advantages of text messaging for your business. This transformative approach to communication can significantly elevate customer satisfaction and streamline operations for companies in the consumer finance sector.

Media

Media

Integrations Supported

AKUVO
AdvantEdge
Collect!
Dataview360
Debtmaster
Elavon
GOLDPoint Systems
Infobip
Inovatec
InterProse ACE
Lendisoft LMS
LiveVox
NetSuite
Quantrax
Salesforce
Shaw Systems
Sinch

Integrations Supported

AKUVO
AdvantEdge
Collect!
Dataview360
Debtmaster
Elavon
GOLDPoint Systems
Infobip
Inovatec
InterProse ACE
Lendisoft LMS
LiveVox
NetSuite
Quantrax
Salesforce
Shaw Systems
Sinch

API Availability

Has API

API Availability

Has API

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TextBox

Date Founded

1994

Company Location

United States

Company Website

www.businesstextbox.com

Company Facts

Organization Name

Solutions by Text

Date Founded

2008

Company Location

United States

Company Website

solutionsbytext.com

Categories and Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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