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What is TextUs?

TextUs stands out as the premier text messaging service for businesses aiming to facilitate instantaneous conversations with candidates, leads, employees, and clients. Engaging through text messaging has become one of the most effective ways to directly connect with customers, job applicants, and team members. The interactive nature of two-way, one-on-one messaging significantly boosts engagement, with teams receiving ten times more responses via text than through traditional email or phone calls. As a modern form of communication, business text messaging proves to be far more effective than older methods. TextUs features an interface that resembles a conventional SMS inbox, enabling users to effortlessly manage contacts, dialogues, campaigns, and additional information. Whether accessing the TextUs web application from a desktop or utilizing the Chrome extension with your CRM or ATS, the platform offers versatility. Moreover, the mobile app allows users to communicate and respond promptly while on the move, ensuring that no opportunity for engagement is missed. This adaptability enhances the overall efficiency of business communications.

What is Bamboo Cricket?

Your customers seek effective communication, but are you genuinely attuned to their requirements? Bamboo Cricket offers a variety of affordable and easy-to-use customer service tools aimed at strengthening your interactions and fostering continuous conversations. Available as standalone options or as part of a comprehensive package, Bamboo Cricket distinguishes itself by providing an all-encompassing solution. Email marketing continues to be one of the most influential methods for connecting with your audience. While it may seem daunting, our user-friendly, reliable, and secure email marketing platform streamlines the process of launching campaigns, no matter your prior experience with email outreach. Beyond just driving traffic to your website, email campaigns can elicit responses, service inquiries, and automated replies that often go unnoticed by standard email solutions. Our inbound email features empower you to effectively boost sales and cultivate customer relationships. Additionally, with today's consumers becoming more selective, many view online chat functionality as an essential service component, making its integration a crucial enhancement to your customer service offering. By adopting these tools, you can better meet the expectations of your clients and elevate their overall experience with your brand.

Media

Media

Integrations Supported

BlueSky Medical Staffing Software
Bullhorn
Greenhouse
HubSpot CRM
HubSpot Customer Platform
JobDiva
Mok
Planfix
Salesforce
Staffing Engine
Staffing Referrals
Tracker

Integrations Supported

BlueSky Medical Staffing Software
Bullhorn
Greenhouse
HubSpot CRM
HubSpot Customer Platform
JobDiva
Mok
Planfix
Salesforce
Staffing Engine
Staffing Referrals
Tracker

API Availability

Has API

API Availability

Has API

Pricing Information

$300 per month
Free Trial Offered?
Free Version

Pricing Information

$29.95 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TextUs

Date Founded

2012

Company Location

United States

Company Website

www.textus.com

Company Facts

Organization Name

Bamboo Cricket

Date Founded

2006

Company Location

United States

Company Website

www.bamboocricket.com

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Recruiting

Assessments
Background Screening
CRM
Interaction Tracking
Internal HR
Interview Management
Job Board Posting
Job Requisition
Onboarding
Recruiting Firms
Reference Checking
Resume Parsing
Self Service Portal

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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