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What is Textology?

Activates text capabilities for traditional landline phones, including both toll-free and regular numbers. The system incorporates automated replies such as "we are currently closed and will respond to your message shortly," along with rapid responses based on predefined customer service scripts. Conversations can be assigned to specific groups of agents or individual representatives, ensuring efficient communication. It supports interactions that can range from private chats to mass messages dispatched to a customer distribution list. Additionally, it allows for message forwarding straight to your email inbox and mobile messaging platforms, enabling effortless responses. This all-encompassing support not only boosts customer interaction but also optimizes the overall communication workflow, making it easier to manage inquiries. By integrating these features, businesses can significantly enhance their responsiveness and service quality.

What is Text My Main Number?

Text My Main Number provides a specialized landline texting solution designed specifically for businesses, allowing them to engage with their audience through various methods such as alerts, confirmations, notifications, reminders, and SMS marketing strategies. By using your current landline, VoIP, or toll-free number, you can quickly start sending text messages without any hassle. Businesses around the globe are discovering the advantages of landline texting as a means to improve communication and increase their revenue. This accessible web platform grants users the ability to tap into advanced landline texting features from anywhere at any time. Our service also facilitates sending text messages via email to any mobile device while redirecting incoming texts to one or more email addresses. Moreover, our easy-to-use chat widget guarantees that you won't miss any opportunities, enabling real-time conversations with potential clients and enhancing customer service efficiency. This modern approach not only elevates client interaction but also optimizes operational processes for businesses, ensuring they remain competitive in today's market. As a result, companies can cultivate stronger relationships with their customers while maximizing their growth potential.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$78 per month
Free Trial Offered?
Free Version

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Textology

Date Founded

2015

Company Location

United States

Company Website

www.textology.co

Company Facts

Organization Name

Text My Main Number

Date Founded

2016

Company Location

United States

Company Website

textmymainnumber.com

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Categories and Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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