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What is TBW (The Broker's Workstation)?

The Broker's Workstation (TBW) is a comprehensive SEMCI solution tailored for insurance brokers across Canada. This all-in-one suite of automation tools facilitates the operations related to property and casualty insurance, enhancing brokerage efficiency. Leveraging CSSI's cutting-edge, real-time technology, TBW is consistently updated to ensure brokers can stay ahead of the competition while providing exceptional service to their clients. The system seamlessly incorporates IntelliQuote for rating and underwriting, streamlining processes to boost broker productivity. IntelliQuote encompasses the rating, quoting, and underwriting functions for various types of insurance, including Home, Tenant, Condo, Personal Auto, Commercial Auto, and Agricultural policies. It offers real-time upload and rating capabilities, along with features like CSIO application generation and pink card uploads directly to companies. Furthermore, TBW supports manuals for an extensive network of 1,800 insurance companies, regions, and lines, and provides access to both API and direct company ratings to enhance operational effectiveness. With these comprehensive features, brokers are equipped to navigate the complexities of the insurance market with greater ease.

What is CoverWallet for Agents?

CoverWallet for Agents, a branch of Aon, is a cutting-edge technology platform that serves as a single access point for insurance agents seeking various carriers and lines of business. This innovative solution enables agents to deliver commercial insurance offerings to businesses in a fast, simple, and effective manner, optimizing the quoting process for both agents and agencies. Users are afforded the advantage of a unified application that allows them to compare several actionable quotes, bind policies online, and manage client accounts seamlessly from one digital platform. The application caters to multiple insurance lines, including General Liability, BOP, and Professional Liability, facilitating a broad range of coverage options. As users navigate the application, it smartly pre-fills responses and eliminates unnecessary inquiries, thus enhancing overall efficiency. With accessibility across devices such as mobile phones, tablets, and desktops, the platform provides users with the flexibility needed for on-the-go operations. Agents can quickly assess quotes from various top national insurers without requiring prior appointments and can adjust quotes, modify coverages, change limits, and alter deductibles with just a click, which contributes to a smooth and user-friendly experience. This all-encompassing strategy not only conserves time but also empowers agents to deliver customized insurance solutions to their clients more proficiently, ultimately fostering stronger client relationships and improved service delivery.

Media

Media

Integrations Supported

CoverWallet

Integrations Supported

CoverWallet

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Rival Insurance Technology

Date Founded

1991

Company Location

Canada

Company Website

rivalit.com/solutions/brokers/tbw-broker-management-system/

Company Facts

Organization Name

CoverWallet

Date Founded

2018

Company Location

United States

Company Website

agents.coverwallet.com

Categories and Features

Commercial Insurance

Billing & Invoicing
Broker / Agent Portal
Claims Management
Commission Management
Customer Portal
Document Management
Insurance Rating
Policy Management
Quote Management
Reinsurance Administration
Risk Assessment
Underwriting Management

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

Categories and Features

Commercial Insurance

Billing & Invoicing
Broker / Agent Portal
Claims Management
Commission Management
Customer Portal
Document Management
Insurance Rating
Policy Management
Quote Management
Reinsurance Administration
Risk Assessment
Underwriting Management

Insurance Policy

Cancellation Tracking
Claims Tracking
Policy Generation
Policy Issuance
Policy Processing
Quotes / Estimates
Rating Engine
Reinstatement Tracking
Reinsurance Administration
Renewal Management
Underwriting Management

Insurance Underwriting and Rating

Broker / Agent Portal
Carrier Upload
Commercial Lines
Comparative Insurance Rating
Customer Portal
For Casualty Insurance
For Health / Medical Insurance
For Life Insurance
For Personal Insurance
Multi-State
Multiple Line Rating

P&C Insurance

Billing & Invoicing
Broker / Agent Portal
Claims Management
Commission Management
Customer Portal
Document Management
Insurance Rating
Marketing Automation
Policy Management
Quote Management
Reinsurance Administration
Underwriting Management

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