TBW (The Broker's Workstation) vs. Macaw AMS

The Broker's Workstation (TBW) is a comprehensive SEMCI solution tailored for insurance brokers across Canada. This all-in-one suite of automation tools facilitates the operations related to property and casualty insurance, enhancing brokerage efficiency. Leveraging CSSI's cutting-edge, real-time technology, TBW is consistently updated to ensure brokers can stay ahead of the competition while providing exceptional service to their clients. The system seamlessly incorporates IntelliQuote for rating and underwriting, streamlining processes to boost broker productivity. IntelliQuote encompasses the rating, quoting, and underwriting functions for various types of insurance, including Home, Tenant, Condo, Personal Auto, Commercial Auto, and Agricultural policies. It offers real-time upload and rating capabilities, along with features like CSIO application generation and pink card uploads directly to companies. Furthermore, TBW supports manuals for an extensive network of 1,800 insurance companies, regions, and lines, and provides access to both API and direct company ratings to enhance operational effectiveness. With these comprehensive features, brokers are equipped to navigate the complexities of the insurance market with greater ease.

Macaw AMS serves as a robust platform for selling insurance, utilized by brokers, MGAs, MGUs, Program Managers, and Lloyds Coverholders to streamline their business processes effectively. Designed with a focus on customer needs, it encompasses functionalities for CRM, Sales, and Underwriting, providing customers, producers, and service providers with access to user-friendly self-service portals. Additionally, Macaw AMS includes integrated Document Management and Task Management features, along with adaptors for seamless services such as eSignature, Payments, OFAC checks, and Mass Emailing, utilizing third-party solutions. The data analytics capabilities of Macaw AMS deliver advanced data visualization through predefined dashboards, enabling users to upload datasets and explore dynamic charts that offer insightful, multi-dimensional perspectives. With interactive, real-time visualizations, users can identify trends and derive insights that promote well-informed decision-making. Hosted on a secure cloud infrastructure, Macaw AMS is built on a relational database, with its primary Java-based components crafted in Java, allowing for efficient processing of 500-1000 policies daily at peak performance. As a notable benefit, Macaw AMS aims to decrease the per-policy costs by 30%, making it an attractive choice for insurance professionals looking to optimize operations. Ultimately, its comprehensive features and cost-saving potential position Macaw AMS as a transformative solution in the insurance industry.