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What is The Digital Hotelier?
The Digital Hotelier is an all-encompassing cloud platform aimed at transforming hotel guest experiences and optimizing internal workflows by integrating service delivery, communication, and revenue-boosting tools into a single, compatible system that works with existing hotel technology. Guests can conveniently access a wide range of services through a branded web app or QR code, which negates the necessity for downloads; this feature enables them to request in-room dining, housekeeping, laundry, concierge, maintenance, spa services, restaurant bookings, and other amenities in their preferred language, while hotels can capitalize on upselling opportunities and integrate third-party services to create new revenue channels. Additionally, The Digital Hotelier incorporates TeamStream, a centralized module that efficiently manages housekeeping, task assignments, maintenance, and complaint handling, while promoting real-time communication among staff, allowing for seamless task coordination and quick responses to service requests. This cohesive framework not only boosts operational efficiency but also significantly elevates guest satisfaction by ensuring that their needs are addressed promptly and effectively, ultimately fostering a more enjoyable stay. As a result, the platform empowers hotels to enhance their service offerings while creating a more engaging experience for their guests.
What is Flexkeeping?
Flexkeeping is a holistic platform that facilitates communication and housekeeping specifically tailored for the hospitality industry. It streamlines chaotic daily tasks into a system of efficient, clear, and automated collaboration, enabling you to manage every facet of hotel operations while cutting costs and improving guest feedback. This software unifies various departments, making it easier to oversee hotel-related activities. With its ability to organize and track all housekeeping operations, it enhances communication, boosts productivity, and grants quick access to critical information. Furthermore, the maintenance feature of Flexkeeping empowers maintenance staff to execute their responsibilities with greater efficiency and efficacy. By automating and digitizing housekeeper tasks, the platform allows for a focus on delivering high-quality service. It supports the automation, scheduling, and oversight of both preventive and corrective maintenance duties. Additionally, insightful data analytics help pinpoint significant issues, allowing you to eliminate obstacles and maintain a smooth workflow. Flexkeeping also plays a crucial role in maximizing minibar revenues, ensuring prompt room service, and consistently surpassing guest expectations, ultimately creating an exceptional hospitality experience. This comprehensive approach not only streamlines operations but also fosters a culture of excellence within your hotel.
Integrations Supported
Beds24
Ericsoft Booking Engine
Guesty
MAIS Systems HSC
Mews
Oracle Hospitality Reporting and Analytics
Protel Booking Engine
Runnr.ai
SIHOT
apaleo
Integrations Supported
Beds24
Ericsoft Booking Engine
Guesty
MAIS Systems HSC
Mews
Oracle Hospitality Reporting and Analytics
Protel Booking Engine
Runnr.ai
SIHOT
apaleo
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
The Digital Hotelier
Company Location
United Arab Emirates
Company Website
thedigitalhotelier.co
Company Facts
Organization Name
Flexkeeping
Date Founded
2012
Company Location
Slovenia
Company Website
www.flexkeeping.com
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Categories and Features
Team Communication
Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing
