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What is The Dude?

The Dude network monitor acts as an all-encompassing solution for network management, autonomously scanning specified subnets to detect a variety of devices, regardless of their brand, and subsequently generating and displaying a dynamic network map through an intuitive interface. It continuously monitors the status of devices and connections by employing SNMP, ICMP, DNS, and TCP protocols, while also offering comprehensive metrics and visual representations of individual link usage, as well as issuing prompt alerts in case of service disruptions. This application is bundled with a set of scalable SVG icons for various devices, allows users to incorporate custom icons and background images, and enables them to manually sketch custom maps and add devices whenever necessary. Featuring a straightforward installation process that can be completed via a Windows installer or 32-bit Wine, the system accommodates both local client and remote server setups, fostering a flexible deployment approach. Additionally, the integrated remote control tools boost the effectiveness of device management tasks, while the automated discovery and mapping capabilities significantly reduce the time needed for initial configuration, rendering it an essential tool for network administrators. Moreover, its user-friendly design and powerful features guarantee that users can efficiently oversee their networks with minimal effort, ultimately enhancing productivity and responsiveness to issues. In conclusion, the comprehensive nature and flexibility of The Dude network monitor make it a top choice for those seeking to optimize their network management processes.

What is Naverisk RMM & PSA?

Naverisk offers elegantly straightforward RMM and Service Desk software that serves as a robust, user-friendly, all-inclusive platform for automating IT services, thereby streamlining service delivery and lowering expenses. For over a decade, Naverisk has equipped MSPs and IT professionals with the tools necessary to provide outstanding IT support. With its advanced remote management and monitoring features, you can proactively identify and resolve issues before they impact users. By automating your IT services, you can significantly enhance your operational efficiency. The platform fully supports Windows, Linux, Mac, and SNMP devices, ensuring broad compatibility. Effective customer service relies on teamwork, and Naverisk’s service desk is specifically designed for IT experts and MSPs. It boasts powerful automation and collaboration features, enabling teams to work seamlessly together while integrating device management to swiftly address IT challenges. By fostering an environment of cooperation and efficient problem-solving, Naverisk empowers teams to deliver exceptional service.

Media

Media

Integrations Supported

Integrations Supported

ConnectWise PSA
ConnectWise ScreenConnect
Datto RMM
Datto Workplace
ScalePad
ScalePad Lifecycle Manager
Splashtop Remote Support
Xero
e-automate

API Availability

API Availability

Pricing Information

Free
Free Version

Pricing Information

$110 per month

Supported Platforms

Windows

Supported Platforms

SaaS
Windows
Mac
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

MikroTik

Company Location

Latvia

Company Website

mikrotik.com/thedude

Company Facts

Organization Name

Naverisk

Date Founded

2007

Company Location

New Zealand

Company Website

www.naverisk.com

Categories and Features

Network Monitoring

Not specified

SNMP Monitoring

Not specified

Categories and Features

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Project Management
Recurring Issues
Task Management

IT Service

Contract Management
IT Asset Management
Incident Management
Release Management
Ticket Management

ITSM

Availability Management
Contract/License Management
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Monitoring

Bandwidth Monitoring
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Resource Management
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Patch Management

Alerts/Notifications
Automatic Patch Deployment
Automatic Scans
Custom Patches
Network Wide Management
Patch Testing
Vulnerability Scanning

Professional Services Automation

Billing & Invoicing
Client Portal
Project Management
Quote Management
Resource Management
Time & Expense Tracking

Remote Support

Diagnostic Tools
Real-time Chat
Screen Sharing
Surveys & Feedback

RMM

Not specified

Server Management

CPU Monitoring
Database Servers
Email Monitoring
Event Logs
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring

SNMP Monitoring

Not specified

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