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What is The SMS Works SMS API?

At SMS Works, we focus on billing you exclusively for text messages that reach their destination, which means you only pay for what you actually receive. Our pricing is highly competitive and among the lowest in the UK, with rates starting at just 3.45 pence plus VAT, and even lower at 2.75 pence for larger orders. Clients often enjoy savings that exceed 30% when opting for our services. To compare our rates with other SMS Gateway providers, we invite you to explore our price comparison table. If you have a current price that you'd like us to surpass, feel free to contact us for a customized quote. For those who regularly send or receive over 50,000 texts a month, we offer even more favorable pricing options. With our free SMS API, you are charged only for the SMS credits you consume, without any long-term contracts or minimum purchase obligations. We guarantee that you will only be charged for messages that are successfully delivered, and any undelivered texts will be quickly credited to your account. This approach can help you save up to 18% by eliminating costs associated with messages that were never sent, a practice some providers still enforce. Moreover, our thorough delivery reports offer valuable insights into the status of all your messages, including any credits that have been refunded. By selecting our service, you not only secure better pricing but also gain enhanced transparency and control over your SMS expenses, making it an advantageous choice for managing your communication needs effectively.

What is Textline?

Textline is an innovative messaging platform designed specifically for modern customer support and sales teams. By leveraging business texting, companies can offer a swift, friendly, and convenient communication method that makes customers feel valued and recognized. This platform not only enhances customer experiences but also builds stronger relationships with clientele. With a preference for text communication, customers can bypass long waiting times and connect whenever and wherever they choose. Our service enables seamless, interactive conversations, even during busy periods with a high influx of inquiries. Understanding that customer support thrives on collaboration, we have developed Textline to foster teamwork and empower your staff to excel. It consolidates all conversations and customer data into one accessible space, giving you the ability to monitor your team's performance, optimize workflows, and evaluate progress effectively. Simply configure your phone number and tailor your workspace to start engaging in authentic dialogues with multiple customers. By employing tools specifically designed for collaboration, your team can enhance efficiency and provide exceptional service to your audience, while also adapting to the evolving demands of the market.

Media

Media

Integrations Supported

Aircall
Easyflow
Facebook Messenger
Freshdesk
Google Chrome
Help Scout
Pipedrive
Salesforce
Sapling AI Writing Assistant
Shopify
Slack
Talkdesk
Twilio
Vonage Business
Vonage Communications APIs (Nexmo)
Wufoo
Zapier
Zendesk

Integrations Supported

Aircall
Easyflow
Facebook Messenger
Freshdesk
Google Chrome
Help Scout
Pipedrive
Salesforce
Sapling AI Writing Assistant
Shopify
Slack
Talkdesk
Twilio
Vonage Business
Vonage Communications APIs (Nexmo)
Wufoo
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$59.97 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

The SMS Works

Date Founded

2017

Company Location

United Kingdom

Company Website

www.thesmsworks.co.uk

Company Facts

Organization Name

Textline

Date Founded

2016

Company Location

United States

Company Website

textline.com

Categories and Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

NPS

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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