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What is The Service Manager?

Developed by Shining Brow Software, The Service Manager stands out as a state-of-the-art platform that provides organizations of any scale with exceptional control over their field service operations and job costing capabilities. Specifically designed for businesses engaged in the installation, support, servicing, and upkeep of assets, The Service Manager equips users with the tools to efficiently manage customer information, monitor service histories, coordinate and allocate tasks, track expenses, manage service contracts, create estimates, issue invoices, and undertake various other essential functions. Its primary features include preventative maintenance, contract management, service order tracking, quote generation, visual dispatching, and streamlined resource scheduling, offering a holistic approach to service management. This software not only boosts operational effectiveness but also enables teams to provide outstanding customer service, making it an invaluable asset for businesses aiming to improve their service delivery. Additionally, it helps in fostering stronger relationships with clients by ensuring that their needs are met in a timely and organized manner.

What is Flobot?

Flobot serves as an all-encompassing automation tool tailored for field service tasks. This platform adeptly manages a wide range of functions, including lead management, estimates, scheduling, invoicing, and payment processing, while also maintaining oversight of company assets. Offered as both a standalone application and a cloud-based system, Flobot allows businesses to integrate these various tools, providing unparalleled control over their operations and workforce management, which in turn prioritizes customer satisfaction. By implementing Flobot, organizations can boost their profitability while reducing the strain of administrative tasks. A multitude of sectors, such as artificial grass installation, cleaning services, scaffolding, flooring, gardening, property and facilities maintenance, plumbing, gas engineering, window fitting, mobile computer repairs, electrical services, landscaping, and removal operations, reap the benefits of this software. Users frequently describe it as an essential resource for tradespeople, highlighting its adaptability and efficacy in improving business functions. Ultimately, Flobot equips a wide array of service providers with the means to refine their workflows and enhance customer relations, fostering long-term growth and success. Through its comprehensive features, Flobot stands out as a pivotal asset for businesses aiming to thrive in competitive markets.

Media

Media

Integrations Supported

Integrations Supported

Mailchimp
Sage 50
Xero

API Availability

API Availability

Pricing Information

$795.00/one-time

Pricing Information

$32.64 per user per month
Free Version

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Shining Brow Software

Date Founded

2003

Company Location

United States

Company Website

www.shiningbrowsoftware.com

Company Facts

Organization Name

Fresh Milk Software

Date Founded

2014

Company Location

United Kingdom

Company Website

www.freshmilksoftware.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Inventory Management
Payment Collection in the Field
Scheduling
Service History Tracking
Time Clock
Work Order Management

Resource Scheduling

Not specified

Service Dispatch

Billing & Invoicing
Call Center Management
Customer Database
Job Management
Job Tracking
Scheduling
Service History Tracking
Work Order Management

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

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