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What is The Service Manager?

Developed by Shining Brow Software, The Service Manager stands out as a state-of-the-art platform that provides organizations of any scale with exceptional control over their field service operations and job costing capabilities. Specifically designed for businesses engaged in the installation, support, servicing, and upkeep of assets, The Service Manager equips users with the tools to efficiently manage customer information, monitor service histories, coordinate and allocate tasks, track expenses, manage service contracts, create estimates, issue invoices, and undertake various other essential functions. Its primary features include preventative maintenance, contract management, service order tracking, quote generation, visual dispatching, and streamlined resource scheduling, offering a holistic approach to service management. This software not only boosts operational effectiveness but also enables teams to provide outstanding customer service, making it an invaluable asset for businesses aiming to improve their service delivery. Additionally, it helps in fostering stronger relationships with clients by ensuring that their needs are met in a timely and organized manner.

What is FotoNotes?

Leverage cloud-based applications that make it easier to oversee your inspections, construction projects, and maintenance activities. Generate detailed estimates and proposals that include visuals to improve your chances of winning business. Increase your efficiency while gaining improved oversight and authority over every project you handle. Maintain all past job records in one centralized location for easy access whenever required. Track the progress of your construction projects in real-time, allowing for remote oversight. Furthermore, you can easily compare projected costs with actual expenditures and review before-and-after photos for thorough project evaluation. This cutting-edge solution simplifies your operations while greatly improving transparency across all aspects of your projects, ultimately leading to better decision-making. By adopting this technology, you can ensure that your business stays competitive and responsive to client needs.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$795.00/one-time

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Shining Brow Software

Date Founded

2003

Company Location

United States

Company Website

www.shiningbrowsoftware.com

Company Facts

Organization Name

FotoNotes

Date Founded

2009

Company Location

United States

Company Website

www.fotonotes.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Inventory Management
Payment Collection in the Field
Scheduling
Service History Tracking
Time Clock
Work Order Management

Resource Scheduling

Not specified

Service Dispatch

Billing & Invoicing
Call Center Management
Customer Database
Job Management
Job Tracking
Scheduling
Service History Tracking
Work Order Management

Categories and Features

Field Service Management

Contact Database
Contract Management
Dispatch Management
Inventory Management
Mobile Access
Payment Collection in the Field
Routing
Service History Tracking
Time Clock
Work Order Management

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