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Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Total 5 out of 5 stars
ease 5 out of 5 stars
features 4 out of 5 stars
design 4 out of 5 stars
support 5 out of 5 stars

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What is The Service Manager?

Developed by Shining Brow Software, The Service Manager stands out as a state-of-the-art platform that provides organizations of any scale with exceptional control over their field service operations and job costing capabilities. Specifically designed for businesses engaged in the installation, support, servicing, and upkeep of assets, The Service Manager equips users with the tools to efficiently manage customer information, monitor service histories, coordinate and allocate tasks, track expenses, manage service contracts, create estimates, issue invoices, and undertake various other essential functions. Its primary features include preventative maintenance, contract management, service order tracking, quote generation, visual dispatching, and streamlined resource scheduling, offering a holistic approach to service management. This software not only boosts operational effectiveness but also enables teams to provide outstanding customer service, making it an invaluable asset for businesses aiming to improve their service delivery. Additionally, it helps in fostering stronger relationships with clients by ensuring that their needs are met in a timely and organized manner.

What is My Service Builder?

Explore a wide range of equipment categories and obtain immediate insights on maintenance durations and material expenses. You have the flexibility to customize your agreements and modify the values according to your preferences. Take advantage of this opportunity—register for your free account today! Since our launch in 1996, we have supported almost 2000 clients in estimating maintenance agreements totaling over 1.6 billion dollars. We proudly offer a Full Coverage maintenance agreement along with three other alternatives. Every question you have will be thoroughly answered, and we’ll work with you to customize your maintenance agreement documents to meet your specific requirements. We'll actively engage online to ensure that every user you onboard fully understands how to leverage our service agreement estimator to its fullest potential. Additionally, our team is committed to delivering continuous support to further enhance your overall experience, making sure you feel confident every step of the way.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$795.00/one-time

Pricing Information

$50 per user per month
Free Trial Offered?

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Shining Brow Software

Date Founded

2003

Company Location

United States

Company Website

www.shiningbrowsoftware.com

Company Facts

Organization Name

My Service Builder

Date Founded

1998

Company Location

United States

Company Website

myservicebuilder.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Inventory Management
Payment Collection in the Field
Scheduling
Service History Tracking
Time Clock
Work Order Management

Resource Scheduling

Not specified

Service Dispatch

Billing & Invoicing
Call Center Management
Customer Database
Job Management
Job Tracking
Scheduling
Service History Tracking
Work Order Management

Categories and Features

HVAC Estimating

Commercial/Industrial
Cost Database
Equipment Maintenance
Labor Rates
Quotes/Proposals

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