Ratings and Reviews 1 Rating

Total
ease
features
design
support

Ratings and Reviews 1 Rating

Total
ease
features
design
support

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What is TheFork?

Are you aiming to increase your restaurant's profits and improve operational efficiency? Discover our cutting-edge solutions that are crafted to boost your visibility, fill up reservations during quieter periods, and equip you with an outstanding customer management system alongside an effective seating plan. TheFork is recognized as the premier platform for discovering restaurants and making reservations, with a presence in 13 countries globally! You can effortlessly set up a customized page at no charge, which is compatible with all types of devices. This approach creates a win-win situation for your dining establishment. Think about launching exclusive promotions or becoming part of our YUMS loyalty program and events to enhance bookings in less busy times. Reduce no-show occurrences by taking advantage of TheFork's features, which include automatic confirmation notifications through email and SMS, a guest reliability score, and credit card pre-authorization for reservations. For more than 14 years, TheFork has partnered with nearly 60,000 restaurants, helping them flourish by providing complimentary training sessions, expert advice, and tailored customer support. By utilizing these comprehensive resources, your restaurant can not only attain greater success but also cultivate a devoted customer base, ensuring long-term sustainability and growth in the competitive dining market.

What is OpenTable?

Everything you require to resume operations and reconnect with your patrons is available now. The restaurant industry's future faces significant challenges, making it crucial for us to unite as a community. OpenTable is here to assist you in revitalizing your establishment, offering services that range from takeout orders to unique dining experiences. It stands out as the premier platform for promoting your restaurant and increasing your visibility. With OpenTable’s solutions, you can effectively manage and expand your business. You have the option to order online for takeout, along with access to robust marketing tools and unforgettable experiences. Our extensive network of millions of users can enhance your revenue potential. You'll find all the necessary tools and integrations to optimize your operations, including reservations, waitlists, shift planning, and actionable insights. Building meaningful connections with every guest is essential in the hospitality industry, no matter how they choose to dine. Additionally, leveraging technology can further enhance the guest experience, ensuring that each interaction is memorable and personal.

Media

Media

Integrations Supported

Painapo
ProvenExpert.com
SevenRooms
Anon
Cendyn Guestrev
Cloutly
Flyte
Mapal Culture Suite
Merchant Centric
Microsoft Copilot
Perfect Venue
Readymag
Reviewshake
SwiftPOS
Tripadvisor Menu Connect
WiserNotify
Zembra
Zip Forecasting
iVvy Venue Management
me&u

Integrations Supported

Painapo
ProvenExpert.com
SevenRooms
Anon
Cendyn Guestrev
Cloutly
Flyte
Mapal Culture Suite
Merchant Centric
Microsoft Copilot
Perfect Venue
Readymag
Reviewshake
SwiftPOS
Tripadvisor Menu Connect
WiserNotify
Zembra
Zip Forecasting
iVvy Venue Management
me&u

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tripadvisor

Date Founded

2000

Company Location

United States

Company Website

www.theforkmanager.com/en-gb

Company Facts

Organization Name

OpenTable

Date Founded

1998

Company Location

United States

Company Website

restaurant.opentable.com

Categories and Features

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Categories and Features

Food Delivery

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Marketing

Advertising Management
CRM
Customer Data Platform
Email Marketing
Feedback Management
Loyalty Management
Marketing Automation
Menu Management
Online Ordering
Personalization
Promotion Management
SMS Marketing
Social Media Management
Website Builder

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

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