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What is TheFork?

Are you aiming to increase your restaurant's profits and improve operational efficiency? Discover our cutting-edge solutions that are crafted to boost your visibility, fill up reservations during quieter periods, and equip you with an outstanding customer management system alongside an effective seating plan. TheFork is recognized as the premier platform for discovering restaurants and making reservations, with a presence in 13 countries globally! You can effortlessly set up a customized page at no charge, which is compatible with all types of devices. This approach creates a win-win situation for your dining establishment. Think about launching exclusive promotions or becoming part of our YUMS loyalty program and events to enhance bookings in less busy times. Reduce no-show occurrences by taking advantage of TheFork's features, which include automatic confirmation notifications through email and SMS, a guest reliability score, and credit card pre-authorization for reservations. For more than 14 years, TheFork has partnered with nearly 60,000 restaurants, helping them flourish by providing complimentary training sessions, expert advice, and tailored customer support. By utilizing these comprehensive resources, your restaurant can not only attain greater success but also cultivate a devoted customer base, ensuring long-term sustainability and growth in the competitive dining market.

What is SimplySeated?

Streamline your front-of-house operations with a fully customizable platform for managing waitlists, table assignments, and reservations. This solution allows for smooth integration of your waitlist with online and offline bookings, call-ahead seating, and custom guest notes, all aimed at boosting efficiency. The intuitive reservation widget can be easily integrated into your website, customer emails, and digital marketing campaigns—simply insert a line of code to get started. Our advanced wait-time quoting feature enables you to provide accurate wait times, which enhances customer satisfaction and promotes quicker table turnover. Guests can easily confirm, cancel, or notify you if they will be late, further enhancing their experience. To reduce the risk of no-shows, send timely reminders for reservations and notify guests via text or pager when their table is ready. Additionally, our comprehensive reporting for each location gives you crucial insights to fine-tune your restaurant's performance. SimplySeated is entirely flexible, tailored to meet the specific needs of your establishment, ensuring that every aspect of the solution is customized to suit your unique business requirements. This dedication to personalization fosters an improved experience for both staff and customers, ultimately creating a more efficient operation overall. By implementing this solution, you can expect a noticeable transformation in how your front-of-house functions.

Media

Media

Integrations Supported

Mapal Culture Suite
Painapo
ProvenExpert.com
SevenRooms
iVvy Venue Management

Integrations Supported

Mapal Culture Suite
Painapo
ProvenExpert.com
SevenRooms
iVvy Venue Management

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tripadvisor

Date Founded

2000

Company Location

United States

Company Website

www.theforkmanager.com/en-gb

Company Facts

Organization Name

SimplySeated

Date Founded

2008

Company Website

www.simplyseated.com

Categories and Features

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Categories and Features

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

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