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Ratings and Reviews 0 Ratings
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ServiceaideServiceaide offers a user-friendly service management solution that can be deployed in a matter of weeks instead of taking months. You will experience a tangible return on investment with minimal administrative costs and swift implementation. This adaptable platform can be utilized either on-premises or through cloud services. Built on ITIL best practices, Serviceaide encompasses all the essential components your team needs. You have the flexibility to choose the environment that aligns with your technological, infrastructural, and compliance requirements. Furthermore, Serviceaide stands out as a comprehensive and cost-effective option, equipping IT personnel with the necessary tools to handle everything from ticketing to incident, change, and asset management efficiently. In addition to its robust functionalities, Serviceaide includes a virtual agent, self-service portals, and AI-driven features to enhance both analyst and user productivity. By automating processes across technical workflows and business services, organizations can significantly boost their operational agility. This makes Serviceaide not just a solution, but a strategic partner in driving business success.
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Cloud ClaimsAPP Tech has been at the forefront of implementing an incident-based methodology in claims and risk management since its inception in 2003, providing advanced technological solutions to a wide array of clients throughout North America. Our integrated systems have enhanced efficiency and scalability in claims management, improved visibility, accelerated response times, reduced premium costs, and mitigated risk events for numerous customers. Cloud Claims by APP Tech stands out as an acclaimed software solution for risk management and claims processing. Designed specifically for self-insured organizations, third-party administrators, and businesses aiming to monitor their claims and losses, IMS facilitates comprehensive management of the claim lifecycle—from the initial incident report to payment processing and collections. The platform boasts a rich assortment of features that empower users with full oversight of both their claims and associated risk data, including incident and claims management, collaborative tools, detailed reporting, and insurance tracking, among many others. We take great pride in our flawless implementation success and outstanding customer retention rates, which stem from our dedication to thoroughly understanding our clients’ unique demands and delivering tailored solutions that effectively address those needs. Furthermore, our ongoing support ensures that clients maximize the benefits of our software long after implementation.
What is TheHive?
Introducing a dynamic, open-source Security Incident Response Platform that is entirely free and crafted to integrate effortlessly with MISP (Malware Information Sharing Platform), aiming to facilitate the efforts of SOCs, CSIRTs, CERTs, and other information security professionals in tackling security incidents with speed and efficiency. This platform allows multiple analysts from SOCs and CERTs to collaborate on investigations simultaneously, fostering improved teamwork. Its integrated live stream feature guarantees that all team members stay informed with the latest updates concerning ongoing or new cases, tasks, observables, and indicators of compromise (IOCs). Notifications are vital, enabling team members to efficiently manage and delegate tasks while also offering previews of new MISP events and alerts from diverse sources such as email reports, CTI providers, and SIEMs. In addition, users can quickly import and analyze these alerts, and the system boasts an intuitive template engine that aids in the crafting of cases and related tasks, further streamlining incident management. As a result, this platform significantly enhances the capability of information security teams, allowing them to respond to threats more effectively and collaboratively, ultimately contributing to a more secure digital environment. The ease of use and collaborative features make it an essential tool for those dedicated to maintaining cybersecurity.
What is StatusHub?
StatusHub serves as a versatile tool for managing IT incidents and communicating disruptions effectively.
You can establish a custom status page to ensure that both internal and external users remain updated during incidents.
With StatusHub, you have the ability to tailor your incident communications, enhancing your brand's reputation and fostering trust: options include creating public or private status pages, selecting brand colors or logos, utilizing a custom domain, and engaging your audience in their preferred language.
The platform guarantees real-time updates regarding IT incidents, providing a hosted status page that remains accessible even when your servers are experiencing downtime, ensuring continuous communication with your end-users.
Additionally, it helps to alleviate the burden on your customer support team by reducing the influx of emails, calls, and social media inquiries during unexpected service interruptions.
Moreover, by implementing transparent incident management practices, you can significantly enhance customer relationships, ultimately leading to a stronger company reputation and greater trust among users.
Integrations Supported
Azure Marketplace
Blink
Censys
Cyral
Filigran
Microsoft Teams
Okta
Opsgenie
PagerDuty
Polarity
Integrations Supported
Azure Marketplace
Blink
Censys
Cyral
Filigran
Microsoft Teams
Okta
Opsgenie
PagerDuty
Polarity
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$49.00/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
TheHive Project
Date Founded
2012
Company Website
thehive-project.org
Company Facts
Organization Name
StatusHub
Company Location
Ireland
Company Website
statushub.com
Categories and Features
Incident Management
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management
Incident Response
Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Privacy Breach Reporting
SIEM Data Ingestion / Correlation
SLA Tracking / Management
Security Orchestration
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management
Categories and Features
Incident Management
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management