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What is TheyDo?

TheyDo empowers designers, product teams, and marketers to create an efficient workflow that transitions smoothly from insights to implementation, focusing on customer-centered solutions. Gone are the days of chaotic whiteboards, redundant efforts, and squandered resources. With the promise of halving the time spent on tasks, you could eliminate the need for up to three major presentations each month, while also enjoying a 40% reduction in operational costs. The use of a vertical framework enables a detailed examination of the customer experience, fostering connectivity across your entire organization. This approach facilitates a customer-focused process that aligns opportunities with journeys, delivering solutions at scale in a comprehensible manner for all stakeholders involved. We highly recommend developing a standardized set of templates tailored for use by everyone in your organization. Additionally, implementing Single Sign-On (SSO) for all employees will enhance accessibility, allowing each department to seamlessly navigate their roles within customer journeys, ultimately improving collaboration and efficiency across the board.

What is Cemantica?

Gain a deeper understanding of how your customers view your brand in contrast to your internal perspectives. Our outstanding customer experience platform equips you with the tools to create comprehensive customer journey maps, build detailed personas, oversee CX initiatives, and effectively integrate Voice of Customer (VoC) data. As your CX program progresses, we support you in developing journey maps, executing your CX strategies, and creating actionable plans. Easily manage your CX strategy using our Cemantica Platform, which is tailored for designing journey maps and supervising your CX activities. Build your customer journey map, refine your CX efforts, and centralize your VoC data all in one powerful platform! Discover the capabilities and insights offered by Cemantica, where customer feedback transforms into actionable intelligence. By leveraging our innovative tools, you can revolutionize your approach to understanding and interacting with your customers while fostering a more engaging brand experience.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

€23 per user per month
Free Trial Offered?

Pricing Information

$54 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

TheyDo

Date Founded

2018

Company Location

Netherlands

Company Website

www.theydo.com

Company Facts

Organization Name

Cemantica

Date Founded

2016

Company Location

Israel

Company Website

www.cemantica.com

Categories and Features

Customer Journey Mapping Tools

Data Import / Export

UX

Not specified

Categories and Features

Customer Experience

Not specified

Customer Journey Mapping Tools

Action Management
Collaboration
Customer Profiles
Data Import / Export
Surveys & Feedback

Popular Alternatives

Popular Alternatives