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What is TheyDo?

TheyDo empowers designers, product teams, and marketers to create an efficient workflow that transitions smoothly from insights to implementation, focusing on customer-centered solutions. Gone are the days of chaotic whiteboards, redundant efforts, and squandered resources. With the promise of halving the time spent on tasks, you could eliminate the need for up to three major presentations each month, while also enjoying a 40% reduction in operational costs. The use of a vertical framework enables a detailed examination of the customer experience, fostering connectivity across your entire organization. This approach facilitates a customer-focused process that aligns opportunities with journeys, delivering solutions at scale in a comprehensible manner for all stakeholders involved. We highly recommend developing a standardized set of templates tailored for use by everyone in your organization. Additionally, implementing Single Sign-On (SSO) for all employees will enhance accessibility, allowing each department to seamlessly navigate their roles within customer journeys, ultimately improving collaboration and efficiency across the board.

What is Mouseflow?

Mouseflow serves as a comprehensive behavior analytics tool utilized by teams in Product, Marketing, UX Design, and Analytics to boost conversion rates and enhance website experiences. By providing session recordings, Mouseflow enables you to observe user interactions closely, while heatmaps reveal areas of significant interest to your audience. This groundbreaking platform stands out with its automatic friction detection feature, helping users identify the most relevant recordings to review without the need to sample across different plans. Additionally, heatmaps can be generated for every page on your site, allowing for detailed filtering based on a variety of parameters, thereby facilitating a deeper understanding of user behavior. Overall, Mouseflow equips teams with essential insights to optimize their digital strategies effectively.

Media

Media

Integrations Supported

Integrations Supported

Adobe Analytics
Desktop.com
Drupal
Freshpaint
HubSpot CRM
HubSpot Marketing Hub
Optimizely One
Peaka
SITE123
Shopify
Sitejet
Slack
Squarespace
StarfishETL
Unbounce
Weebly
Wix
WordPress
Zendesk

API Availability

API Availability

Pricing Information

€23 per user per month
Free Trial Offered?

Pricing Information

$31 per month when paid yearly
$39 per month when paid monthly
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

TheyDo

Date Founded

2018

Company Location

Netherlands

Company Website

www.theydo.com

Company Facts

Organization Name

Mouseflow

Date Founded

2010

Company Location

Denmark

Company Website

mouseflow.com

Categories and Features

Customer Journey Mapping Tools

Data Import / Export

UX

Not specified

Categories and Features

AB Testing

Not specified

Customer Feedback

Alerts / Notifications
Behavior Analytics
Net Promoter Score (NPS)
Surveys
User Testing Tools
Website Feedback

Customer Journey Mapping Tools

Behavioral Analytics
Collaboration
Surveys & Feedback

Digital Analytics

Not specified

Heatmap

Behavioral Mapping
Dynamic Maps
Element Analytics
Website Analytics

Session Replay

Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation

User Research

Not specified

UX

For Mobile
For Websites
Heatmaps
Screen Activity Recording
Usability Testing
User Journeys
User Research

Visual Feedback

Not specified

Web Analytics

Conversion Tracking
Form Analytics
Goal Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Website Optimization Tools

Performance Metrics
Problem Area Alerts

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