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ZendeskZendesk functions as a powerful customer support platform designed to enhance support workflows and elevate the customer experience. It provides a comprehensive set of features, including AI-driven automation, messaging capabilities, live chat options, and customizable workflows, allowing businesses to offer personalized and effective assistance across multiple channels. Additionally, the platform seamlessly integrates with various other applications and delivers real-time analytics, which help organizations make well-informed, data-driven decisions. Suitable for businesses of all sizes—from new startups to large enterprises—Zendesk emphasizes scalability, security, and user satisfaction. By offering such adaptable solutions, it ensures that companies can flexibly modify their customer service strategies to keep pace with changing demands, thereby fostering long-term relationships with their clients. This adaptability is crucial in a fast-evolving market where customer expectations are continually on the rise.
What is Thinger.io?
Our cloud infrastructure is both comprehensive and scalable, facilitating the smooth connection of countless devices. Users can easily manage these devices through our user-friendly admin console or by integrating them into their workflows using our REST API. You have the option to set up the server within your own cloud environment while leveraging our Open Source libraries for seamless device connectivity. Activating a light remotely or collecting sensor data can be done with just one line of code on the MCU, making these tasks incredibly simple. Furthermore, if you are looking for enhanced scalability, speed, and strong security, our hosted cloud solution, paired with an intuitive admin console, stands out as the perfect option. We also place a strong emphasis on providing an exceptional developer experience, understanding that this is crucial for the adoption of new technologies. Although our work involves machines, we focus on creating clean, user-friendly designs that make our solutions both straightforward and intuitive. You will no longer face challenges with intricate code for basic functionalities. While Thinger.io operates as an Open Source platform aimed at the Internet of Things, it also offers a fully deployable scalable cloud infrastructure specifically designed for device connectivity. With our platform, you can explore new avenues for innovation and efficiency in your projects, paving the way for future advancements in technology. Additionally, our commitment to continuous improvement ensures that we adapt to the evolving needs of developers and users alike.
What is Particle?
Acquire all the essentials to power your IoT solution, from the device level right up to the cloud infrastructure. Our modules are crafted for quick implementation, tailored to suit your requirements, whether in an industrial environment or while on the go. They are pre-certified and come equipped with management tools that ease the development process. By opting for Particle, you can bypass the complexity of creating your own network stack, thanks to seamless Wi-Fi connectivity and LTE cellular service available in over 150 countries via a reliable carrier network. No matter the nature of your application, the Particle IoT Command Center provides you with all the necessary tools and integrations required for effective device management and scaling. Every communication transmitted through Particle is secured with encryption, ensuring that plaintext data is never transmitted. Our stringent security measures and fortified infrastructure ensure that your devices and data are safeguarded at all times. Each device is allocated a distinct private key, which blocks unauthorized hardware from accessing your network. This comprehensive security strategy not only protects your IoT system but also fosters confidence in its reliability. With Particle, you can focus on innovation, knowing your IoT ecosystem is fortified against potential threats.
Integrations Supported
COMBO Network
Claris Connect
Datacake
InfluxDB
Keen
MetaStreet
Stackreaction
Telegraf
Integrations Supported
COMBO Network
Claris Connect
Datacake
InfluxDB
Keen
MetaStreet
Stackreaction
Telegraf
API Availability
Has API
API Availability
Has API
Pricing Information
€25 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Thinger.io
Date Founded
2015
Company Location
Spain
Company Website
thinger.io
Company Facts
Organization Name
Particle Industries
Date Founded
2012
Company Location
United States
Company Website
www.particle.io
Categories and Features
Categories and Features
Industrial IoT
Condition Monitoring
Data Visualization
Factory Data Analytics
Machine Learning
Machine Workflow Creation
Predictive Maintenance
Production Line / Factory Insights
Real-Time Monitoring
Reporting / Analytics
Smart Alerts / Notifications
IoT
Application Development
Big Data Analytics
Configuration Management
Connectivity Management
Data Collection
Data Management
Device Management
Performance Management
Prototyping
Visualization
