Think Help Desk vs. IGTech365

Our cloud-based solution is crafted to be cost-effective, eliminating any charges based on the number of users or technicians. In contrast to our rivals, our pricing is remarkably lower, with reductions ranging from 50% to 75%. With more than ten years of experience in this arena, coupled with our parent company’s impressive 25-year history, we have honed our practices to maximize efficiency. You can begin utilizing our services for as little as $79 per month. A standout aspect of our software is its ability to be customized; we've invested significant effort to ensure you are not limited by a one-size-fits-all approach. You can modify the software according to your specific needs, selecting various fields, colors, features, and reports, as well as determining their functionality. Additionally, our dedicated support team is on hand to assist you throughout the setup process, ensuring that every detail is tailored to your satisfaction. There’s no need for uncertainty when establishing your help desk, as our system intelligently directs requests to the right team members. For example, when a user reports a leak in their office, the Maintenance team receives immediate notification, facilitating a swift resolution. This streamlined communication not only boosts efficiency but also guarantees that problems are tackled promptly, allowing your organization to maintain a high level of service. Ultimately, our approach is designed to empower your team and enhance overall productivity.

Each day, we commit ourselves to delivering exceptional IT outsourcing services that operate smoothly in the background. The best kind of managed IT service is one that you hardly notice, thus enabling you to focus on your primary business pursuits. Our extensive IT outsourcing offerings and network management are designed for businesses like yours, effectively addressing diverse requirements such as user support, employee training, troubleshooting, and desktop assistance. We oversee all aspects of network administration, including the management of firewalls, routers, and switches. With our Microsoft support, you remain connected as we take on the burden of lengthy hold times on your behalf. Our cloud services encompass Azure, VMWare, blob storage, and virtual servers, in addition to implementing Microsoft 365 and Office 365 solutions. Furthermore, we manage Microsoft licensing as your Cloud Solution Provider (CSP), particularly in light of significant changes occurring from January 1, 2022. Our help desk and network support are available 24/7, allowing you to save up to 75% or more on IT payroll costs through outsourcing, which is a wise decision considering the unpredictability of employee availability due to factors like illness, vacations, or turnover. Collaborating with a managed IT service provider like IGTech365 offers you the advantage of a stable monthly fee, making it far more economical than the expense of hiring a single IT specialist, while also guaranteeing that your technological needs are handled with expertise. Ultimately, our goal is to empower your business by allowing you to leverage technology without the hassle of managing it yourself.