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What is ThirdBaseCI?

Established in 2011, ThirdBase is a company dedicated to offering software and services that enhance process improvement for better organizational performance. Our consultants bring a wealth of experience and hands-on knowledge in the field, working closely with client teams to realize their goals. We cater to a wide range of industries, including Banking and Finance, Insurance, Utilities, Human Resources, Manufacturing, Supply Chain, Information Technology, Consumer Products, Media, Transportation and Storage, Labor Associations, Leasing, Not-For-Profit organizations, and Telecommunications. Our primary aim is to develop processes that are well-documented, easily accessible, and understandable, ensuring that employees receive thorough training to implement them effectively. By leveraging the expertise of our team, we not only address challenges but also seize opportunities, managing and enacting changes that lead to sustained performance improvement. This dedication to ongoing enhancement not only boosts operational efficiency but also prepares our clients for enduring success in their fields. Furthermore, we believe that a culture of continuous improvement is key to adapting to the ever-changing business landscape.

What is Aurea Process?

Aurea Process provides vital elements for managing business processes, tailored to complex application settings, which empowers you to create and evaluate customer journeys across various channels. Customers engage through multiple mediums, such as websites, mobile applications, call centers, and brick-and-mortar locations, navigating through layers of advanced applications with each interaction. With Aurea Process, your automation of business processes can adapt to your evolving infrastructure, ensuring smooth integration throughout. This platform allows you to design precisely the experiences you want to offer your customers and implement them seamlessly across both digital and physical environments. By promoting cooperation between IT and business units, you can strengthen their collaborative efforts toward common goals during every customer encounter, whether it involves technology or personal service. This teamwork ultimately fosters a more unified and effective customer experience, creating greater satisfaction and loyalty among your clientele. Such a strategic alignment can lead to innovative solutions and improved service delivery that benefits both the business and its customers.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

ThirdBase

Company Location

Australia

Company Website

www.thirdbase.com.au

Company Facts

Organization Name

Aurea

Date Founded

2012

Company Location

United States

Company Website

www.aurea.com/library/process/

Categories and Features

Business Process Management

Collaboration
Process Change Tracking

Document Management

Access Controls
Collaboration Tools
Compliance Tracking
Document Archiving
Document Delivery
Document Retention
File Recovery
File Type Conversion
Full Text Search
Offline Access
Optical Character Recognition

Process Mining

Not specified

Quality Management

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Document Control
Equipment Management
ISO Standards Management
Training Management

Categories and Features

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