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What is Thoughtful AI?

Thoughtful AI offers a comprehensive, AI-driven solution for managing healthcare revenue cycles (RCM), utilizing sophisticated AI agents such as EVA for eligibility verification and CAM for claims processing to simplify even the most complex and demanding RCM functions. Designed to improve efficiency and accuracy, this platform reduces operational expenses, minimizes denial rates, and accelerates payment postings. With endorsements from leading healthcare organizations, Thoughtful AI guarantees seamless integration and a commendable return on investment while effectively lowering collection-related costs, all while maintaining HIPAA-compliant security measures and providing performance-based guarantees. This groundbreaking technology is reshaping how healthcare providers oversee their financial operations, ultimately enhancing their overall effectiveness and profitability. As the healthcare landscape evolves, Thoughtful AI remains at the forefront of innovation in revenue cycle management.

What is Experian Health?

The patient access process is crucial for establishing the entire revenue cycle management within the healthcare sector. By ensuring the accuracy of patient information from the beginning, healthcare providers can significantly reduce errors that frequently result in increased workload for administrative teams. Notably, a substantial 10 to 20 percent of a healthcare system's income is allocated to resolving denied claims, with an alarming 30 to 50 percent of these denials arising from the initial patient access stage. Shifting towards an automated, data-driven workflow not only reduces the likelihood of claim denials but also improves access to patient care, facilitated by capabilities like 24/7 online scheduling. Additionally, refining patient access can be achieved by optimizing billing procedures through real-time eligibility verification, which equips patients with accurate cost estimates during the registration process. Moreover, enhancing the precision of registration not only boosts staff productivity but also allows for the quick correction of discrepancies, thus averting costly claim denials and the necessity for further administrative adjustments. In the end, concentrating on these aspects not only protects revenue but also significantly enriches the overall experience for patients, making healthcare more effective and accessible for everyone involved.

Media

Media

Integrations Supported

ABLE Platform

Integrations Supported

ABLE Platform

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Thoughtful.ai

Date Founded

2020

Company Location

United States

Company Website

www.thoughtful.ai

Company Facts

Organization Name

Experian Health

Date Founded

1994

Company Location

United States

Company Website

www.experian.com/healthcare/products/patient-access-registration

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Revenue Cycle Management

Accounts Receivable
Claims Management
Collections Management
EHR/EMR Integration
For Healthcare
ICD-10 Compliance
Insurance Verification
Medical Billing
Patient Portal
Patient Registration
Patient Scheduling
Payment Processing

Revenue Intelligence

Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions

Categories and Features

Medical Billing

Claims Processing
Claims Scrubbing
Code & Charge Entry
Compliance Tracking
Customizable Dashboard
Dunning Management
Invoice History
Patient Eligibility Checks
Practice Management
Quotes/Estimates
Remittance Advice

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Patient Scheduling

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

Revenue Cycle Management

Accounts Receivable
Claims Management
Collections Management
EHR/EMR Integration
For Healthcare
ICD-10 Compliance
Insurance Verification
Medical Billing
Patient Portal
Patient Registration
Patient Scheduling
Payment Processing

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