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What is Tickler?

Tickler emerges as the leading checklist solution for Zendesk, utilized by countless teams to uphold clarity and uniformity in their workflows. It effortlessly incorporates reliable and intuitive checklists directly into your Zendesk tickets. Whether your team is onboarding a new client, tackling a complicated inquiry, or ensuring vital steps are not missed, Tickler enables your team to stay organized and focused without excessive discussions. Gone are the days of uncertainty regarding completed tasks or the need to check in with agents for status updates. With Tickler, your checklists become transparent and actionable, seamlessly fitting into your team’s current workflow and boosting overall productivity. This efficient method guarantees that all team members are synchronized and aware of their duties, fostering a more effective collaborative environment. Moreover, by streamlining processes, Tickler not only saves time but also enhances the quality of service provided to clients.

What is Q-Law?

Q-Law is a comprehensive solution designed to support all aspects of practice management, highlighted by its impressive array of features. For an in-depth look at the software's functionalities, please consult the Detailed Description section. Each case file can hold an unlimited number of contacts, systematically organized via a relationship table and classified into categories such as employers, attorneys, and insurance providers. The software includes a well-structured notation system that offers various note types, including activity, docket, and emergency notes, making it user-friendly. It also has a powerful system-wide search capability that enables users to conduct detailed queries. Furthermore, the platform comes equipped with specialized templates for different case types, enhancing its adaptability. Users can easily cross-link and reference multiple related cases, ensuring strong interconnectivity among them. Enhanced tracking features allow users to keep tabs on the who, what, when, and how of case management, while an extensive history tracking function records all updates made to contact information. To aid in organizational tasks, the system includes a tickler system, internal email (LAN-email), a to-do list, and docket entries, all aimed at optimizing workload management and boosting overall efficiency. Ultimately, Q-Law not only streamlines practice management but also significantly increases productivity within legal settings, making it an invaluable tool for practitioners.

Media

No images available

Media

Integrations Supported

Zendesk

Integrations Supported

Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$1.95 per user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Lovestock & Leaf

Date Founded

2009

Company Location

Australia

Company Website

www.lovestockleaf.com

Company Facts

Organization Name

Vertican

Company Website

www.vertican.com/q-law/

Categories and Features

Categories and Features

Law Practice Management

Billing & Invoicing
CRM
Calendar Management
Client Portal
Conflict Management
Contract Management
Document Management
Email Management
Legal Case Management
Task Management
Time Tracking
Trust Accounting

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