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What is TierZero?

TierZero Production Agents are dedicated to monitoring incidents, managing alerts, and autonomously resolving production challenges, thus allowing your engineering teams to implement updates at a faster pace. When an incident arises, TierZero promptly initiates a comprehensive investigation that covers your entire stack—evaluating logs, traces, metrics, deployments, code changes, and prior incidents. In contrast to traditional AI SRE tools that only focus on triage, Production Agents manage the complete post-merge workflow, which includes investigation, remediation, support Q&A, and proactive discovery. The Context Engine provided by TierZero synthesizes information from code, infrastructure, discussions, and documentation into a fluid knowledge graph that adapts and enhances with each issue resolved. Installation in your environment can be completed in under an hour, and every AI-driven investigation is completely auditable. This innovative solution is tailored for highly regulated sectors, such as fintech, healthcare, and cryptocurrency, where security must be prioritized. Additionally, TierZero’s continuous learning features not only tackle current incidents but also equip your teams to foresee and mitigate potential future challenges effectively. Ultimately, this proactive approach ensures a more resilient production environment that evolves with your organization’s needs.

What is AirMDR?

AI-powered virtual analysts optimize 80-90% of everyday operations, enabling faster, superior, and more cost-effective alert triage, investigation, and response, all while being supported by human expertise. Say goodbye to the expensive, slow, and inconsistent nature of traditional investigations and welcome highly accurate inquiries performed at remarkable speeds. Unlike conventional Managed Detection and Response (MDR) services that rely heavily on human analysts for case triage, AirMDR's advanced virtual analyst processes these cases at a rate 20 times faster, ensuring improved consistency and thoroughness. Consequently, human analysts at AirMDR experience a reduction of over 90% in the volume of cases requiring manual review. With a remarkable 90% of alerts handled in under five minutes, you can rely on high-quality investigation, triage, and response for every alert. Each alert benefits from automatic enrichment, investigation, and triage by our virtual analyst, serving as the first responder, while our committed team of human security experts continuously monitors and enhances the workflow, ensuring a seamless and effective security operation. This forward-thinking strategy not only boosts efficiency but also significantly improves the overall standard of security protocols in place. The combination of advanced technology and human oversight creates a robust security framework that adapts to emerging threats.

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Integrations Supported

GitHub
Slack
Bitbucket
Buildkite
Confluence
Cortex XCOR
Discord
GitLab
Google Cloud Monitoring
Grafana Cloud
Langfuse
PostgreSQL
Prometheus
Rootly
Snowflake
Temporal
incident.io

Integrations Supported

GitHub
Slack
Google Cloud Platform
Microsoft 365
MySQL

API Availability

API Availability

Has API

Pricing Information

Contact for Pricing
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

TierZero

Date Founded

2024

Company Location

United States

Company Website

tierzero.ai

Company Facts

Organization Name

AirMDR

Company Location

United States

Company Website

airmdr.com

Categories and Features

Software Deployment

Not specified

Categories and Features

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